Industry: Retail
Annoyed By: Both future shop and best buy
After getting Garbage service at Futureshop I then decided screw this I will try the new Best Buy, here In Nanamio BC , after speaking with the sales rep I later found out that Best Buy Bought out fiture shop, I looked at the sales rep and said sorry, but I cant buy from here, Same company same service , Before going to the store I tried to call yet all I kept recieving was a recorded message, that someone would call me back, well sorry but to be thats BS service for a big Corporation.
I went shopping for a TV yesterday. First stop was Future Shop. I stood around waiting for someone to help me (I had a few questions regarding HDTVs) and no one did. All the staff were intermingling with each other. After 15 minutes of waiting, I walked out.
ReplyDeleteI then went to Best Buy. Yes, it's owned by the same company but I found the service to be FAR superior. Within 2 minutes of walking in, someone asked if I had any questions. I didn't end up purchasing a TV, but I do give Best Buy credit. Future Shop on the other hand SUCKS big time and I will never return.
What do you really expect? When you look for the lowest price, something else has to suffer.
ReplyDeleteI don't buy anything from the big box stores. I support small Canadian business. They may charge more, but I find I get better service and better information. I also know I am helping the local community.
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