tag:blogger.com,1999:blog-32498791987178854182024-03-08T05:09:39.932-05:00iHateBadService.ca - Do you hate bad service ? We do.Bad Service. Hate it. Spread it.iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.comBlogger562125tag:blogger.com,1999:blog-3249879198717885418.post-32663377112700211662014-03-10T19:04:00.002-04:002014-03-10T19:04:45.151-04:00Fwd: Most temp agencies are pure IDIOTS!<div dir="ltr">
Location: Ontario, Burlington<br />
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Industry: Other<br />
Annoyed By: Advantage Group (Alternative Human Resources)<br />
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Took a MINIMUM WAGE 'assignment', it was supposed to be "long-term", was LAID OFF after 3 days, then they stole income tax money from my measly 3 days pays (the inc tax deduction was supposed to be ZERO, they took $28.37) so I threatened to go to the CRA, they promptly paid it back to me not wanting an audit. Fast forward 10 months later, I need my Record Of Employment (ROE) to file for EI, I have to FIGHT them for it, not only do they get the hours amount wrong, they put QUIT, all this time one lousy ROE is holding up my EI, so they correct the hours amount but it still says "quit", if I had of "quit" they would have gave me the ROE 10 months ago when I asked for it since they weren't offering me more work after the LAY OFF. So now EI has the 'corrected' hours ROE but it still says "quit", so now EI holds up my claim for WEEKS while they investigate why the ROE says quit and NOT laid off. Bottom line, this 'agency' (term used loosely, VERY loosely) is a bunch of thieving, lying incompetent BOOBS! Stay away, stay very far away, if you have to use an agency, use some big names like Randstad or AppleOne, the hole in the wall backwater agencies are clueless, they want you to stay their slave, never ending cycle of spotty minimum wage work, they consider you "quit" when you finally had enough of their $#1+ and want off their pathetic 'payroll'.</div>
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iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com4tag:blogger.com,1999:blog-3249879198717885418.post-14069840439684622912013-06-17T15:06:00.005-04:002013-06-17T15:08:02.642-04:00Faulty equipment creates water damageLocation: Alberta, Edmonton
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Industry: Other
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Annoyed By: City Water International
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We signed a contract with City Water International to install a water cooler for our staff. Shortly before Christmas their faulty equipment started to leak. There was no one in the office when the leak ocurred, and the water did about $10,000 in damage. City Water intially lead me to believe they would pay for the damages, but after 6 weeks of run around refused to do anything, except say I had to keep paying them their monthly fee!
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Never, never, never deal with this company. I suggest you look at their BBB status (it is an F for Fail), I wish I had!iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com3tag:blogger.com,1999:blog-3249879198717885418.post-91719038574303611032013-06-17T15:06:00.004-04:002013-06-17T15:07:52.806-04:00Terrible care and unprofessional nurses. Location: Ontario, Etobicoke
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Industry: Health
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Annoyed By: nurses at Etobicoke General Hospital
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My father was hospitalized just before Christmas 2012 after getting sick returning from a trip to Europe. He was taken off the flight directly to Etobicoke General Hospital.
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Once he was finally admitted to the Emergency Department, they weren't sure if what if he had was contagious so they said anyone who was near him had to wear a mask. This was reasonable but to my dismay nurses who were treating my father weren't wearing masks, gloves or anything. Many of them claimed " They never got sick". I found this terrible as it is a serious breach of health policy.
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He was also put in a very busy section of emergency where he could not get a wink of sleep as a nursing station was at the edge of his bed and it was very loud there. The nursing station was so close to his bed that one time they were trying to sort out who got what oranges for some kind of fundraiser and there were crates and crates of oranges stacked around him and they were busy talking loudly about these oranges. This was at night when he was trying to sleep. Unbelievable.
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My dad had bacterial pneumonia (we were eventually told) and he was eventually put in a room by himself to sequester him. He received even worse care here. He needed ice as he had a fever on and off and when we asked a nurse if we could have some ice, she told me where the ice machine was. Meanwhile she's sitting there online shopping (I can see this on the screen). When I came back from getting ice, 3 nurse had their feet up on the desk complaining about how hard and crappy their jobs were. How unprofessional and pathetic.
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They had all these signs up saying " know your treatment plan etc" but my dad knew nothing about his treatment plan or what in the hell was going on at any given time. When he was released someone called to ask how his stay was, he told them the truth (basically what I said) and they said they would send him a paper survey. They have not and it's now February, probably because they didn't like what he had to say.
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In my opinion, this hospital is sub-par especially for Canada. Their staff were rude, unhelpful and unprofessional. I did not appreciate their attitudes especially since my Dad was very close to death. I'm not sure these people deserve their jobs, and this hospital needs serious improvements. Avoid this hospital like the plague!iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com1tag:blogger.com,1999:blog-3249879198717885418.post-27128358391188748062013-06-17T15:06:00.003-04:002013-06-17T15:07:44.564-04:00AAA gets an FFF for customer serviceLocation: Other, Sarasota
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Industry: Transportation
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Annoyed By: AAA membership services
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I had purchased a 1-year AAA membership in 2012, I did it online and unbeknownst to me in the "small print" included verbiage that the account would be "auto-renewed" after 1 year. Well, 1 year later they "auto-renew" my account by sending an electronic payment through my checking account using the debit card number I provided them 1 year ago. Not expecting this charge and being between deposits, I did not have enough for this payment in my account thus creating an overdraft fee and resulting in a negative balance because my bank paid the payment instead of denying it. So AAA go their money and I am not short an extra amount because of the overdraft fee. I called AAA to complain and get my money back. They agreed to refund the membership fee but not the overdraft fee because it wasn't their fault I didn't have the money in my account. After explaining to them that it is their fault I was charged the overdraft fee because I was not aware the charge was going to be made, the "Supervisor" tells me I can't possibly hold their company responsible for my financial failures. That it is my fault because I "knew" about the auto renewal since I agreed to it by continuing with the purchase online a year ago, plus he says they sent me a notice in the mail as a courtesy. I never received the notice, I only received the annoying junk mail they send offering me life insurance at a reduced rate. I told him this and he had the gall to say "well we can't control what you receive and what you don't receive". I said, "neither can I and I am the customer! That should make a difference to you, but obviously your only concern as a supervisor of customer service is arguing with the customer and making them madder at the company you work for!'iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com2tag:blogger.com,1999:blog-3249879198717885418.post-46430467063565534132013-06-17T15:06:00.002-04:002013-06-17T15:07:36.516-04:00DutchGardens.com = Bad Customer ServiceLocation: Other, Bloomington, IL (US)
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Industry: Retail
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Annoyed By: DutchGardens.com
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I just wanted to get a gift certificate from an online nursery for my wife who is a gardener. Since my wife gets flower catalogs in the mail, I went to a few catalog's websites and found DutchGardens.com has gift certificates available (supposedly).
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I ordered the gift certificate on March 30. The web page did not indicate how long it would take to receive this item however I assumed a week to 10 days or even immediately if they emailed it like most online stores do. After 10 days and not having received the certificate (no email, no snail mail), I called their customer service and was then told gift certificates take 2 weeks and to call again if I hadn't received it after that.
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I called customer server again on April 15 and was told after holding for 4 minutes that the gift certificate had been sent on Thursday April 11 so it should arrive any time now.
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OK. Today is Friday April 19; no gift certificate. I called once again and informed the customer service person of the issue. Again I was put on hold for 5 minutes. This time I was told that my credit card was not approved the first time, but a subsequent try it worked and that the gift certificate was sent on April 16 (a new story). I requested a refund but was told I could not get a refund because the certificate had been sent out. It turns out now that my account was charged twice; once on 4/10 and again on 4/17. My wife's birthday is long since passed and I have no certificate to give her and have been charged twice the full amount.
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I've issued a dispute on the 2nd charge with my bank. However, according to DutchGardens.com customer service, I have to wait to get the gift certificate and then send it back to them before they will issue a refund!?!
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*Very* poor customer service. They are incompetent. Don't bother dealing with these people.iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com0tag:blogger.com,1999:blog-3249879198717885418.post-48194498488369072452013-06-17T15:06:00.001-04:002013-06-17T15:07:27.291-04:00Ruined Mothers Day!!Location: Ontario, Ottawa
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Industry: Retail
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Annoyed By: Bloomex Inc.
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I ordered Mothers Day flowers from this online company without doing my homework first. That was my first mistake. I paid $19.98 for same day deliver that never happened. In fact the flowers were 3 days late. When they finally arrived they were half dead and looked NOTHING like the photo on the website.
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After a few keystrokes on Google and the BBB site I was horrified. This company has 239 complaints against them and a warning on the BBB site. They have an F rating. I should have done my homework.
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Please DO NOT order from this company, they are a SCAM!!iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com2tag:blogger.com,1999:blog-3249879198717885418.post-27384989840762212892013-06-17T15:06:00.000-04:002013-06-17T15:07:10.044-04:00Dell Does Not Want Your BusinessLocation: Nova Scotia, Country
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Industry: Technology
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Annoyed By: Dell Canada
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Here's my story. It's absolutely true.
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I ordered a desktop and monitor from Dell. The sales person (Gaby) was excellent. She helped me get a great system at a great price. I received my order confirmations and paid by Visa. I also got a tracking number and an ETA of May 20 2013. So... I dutifully checked on the tracking site. Order processed... but not shipping. OK, I waited another day or two, checking now and then. Still not shipping.
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I called customer support. That's when things went south. The lady on the other end confirmed everything about me... credit card details, shipping address, home address and then asked what telephone # I was calling from. I was calling from home. She noted my home # was different from my office #. Yea...so. Well I can't talk to you on this number (this is true...I'm not kidding). I said..."Look we've already determined I'm the customer and I've already paid for the system. What difference if I'm calling from my home phone?" She asked me to go to my office and call back. I again expressed disbelief that this should be a concern to her. She refused to talk to me because I was calling from a different #. At this point, I admit, I got a little testy. I asked her what kind of crazy bureaucracy they had going on at Dell. I asked to speak to a manager. She refused to transfer the call. I asked her if she could at least tell shipping to move the order along. She also refused to do that.
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So I said good bye and emailed my sales rep. She said she would see what she could do to help.
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Then I got a voice mail on the long weekend (here in Canada... Victoria Day.. May 19). It was my dear overseas friend from customer support. Her message, "Call me at ...#### ext ####. If I don't hear from you I am going to cancel your order. Click." Monday was a holiday. I called back Tuesday and got a Dell manager (also overseas) to complain about the service and very rude customer support lady.
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Guess what... my order was cancelled. The manager was 'very sorry' and "no, you don't have to call from your office if you need service", etc. But he couldn't help me at this point. I had to go to Resolution Services because I was on some kind of black list. I guess that's where Dell sends you now if you dare ask why your computer isn't shipping.
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BTW.. I ordered a different system from a competing brand.
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JoniHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com0tag:blogger.com,1999:blog-3249879198717885418.post-22553608158781767932013-01-09T14:18:00.000-05:002013-01-09T14:18:05.206-05:00Horrible LG Dryer from Sears and delivery driverLocation: Other, San Antonio
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Industry: Retail
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Annoyed By: 210-788-7240
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I bought and LG dryer from Sears and they have had to repace it 4 times!! In one month, they were to bring the 4th one on 1-7-2013 then changed dates to 1-8-2013 then the driver told me he already worked too much that day and refused to deliver my dryer!! Then had the nerve to hang up on me!! I will NEVER buy anything from Sears again and I still don't have a straight answer when I will get my dryer. PS the drivers # is 210-788-7240.iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com72tag:blogger.com,1999:blog-3249879198717885418.post-91928243038871284642013-01-09T14:17:00.002-05:002013-01-09T14:17:52.479-05:00BS sale rep. and sale manger @ sears Carlingwood Ottawa,OnLocation: Ontario, ottawa
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Industry: Retail
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Annoyed By: Sear canada Who care about customer. Ok to lie
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I have some issue about protection Fee return from
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SEAR Canada at CARLING WOOD Ottawa,Ontario
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Sale rep. seem to be knowledge about their product
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when they wanted to sale; But after sold when we need the service they said they don`t know what to
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do with it. call Senior sale person Cauney
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she promiseto find out and contact back next day with phone number we gave to her, but see never call back and we keep calling and leave the messages no call back, after 20X time I got her on the phone she start LIE about trying to help but Never do and cannot do anything.
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She said Trying to call back but the phone number we left on message to her including we wrote down to her in the store not working that ANOTHER LIE; I ask her what number she try to called she answer she already trash the phone number.
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THIS BIG BS. FROM SALE REP. AND SENIOR SALE MANAGER. It pits me off I don`t know this BIG Lie it the way fo SEAR doing business or SALE REP. AND THAT SENIOR SALE MANAGER PERSONALITY.
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what ever we should not spend our hard earning money to support this
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BIG LIE department SEAR store..iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com2tag:blogger.com,1999:blog-3249879198717885418.post-17797184947631376512013-01-09T14:17:00.001-05:002013-01-09T14:17:41.780-05:00GIVE ME MY REFUND!!!!!!!!!Location: Other, hudson
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Industry: Retail
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Annoyed By: <a href="http://southernsistersdesigns.com/">southernsistersdesigns.com</a>
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i ordered a rebel flag blanket for my bed. they sent me a fleece throw. the website said i had to have it back (if i didn't want it) within 30 days. so therefore i made sure that i got it back in time. this happened in september, i have yet to see my refund. i got delivery confermation in early october. so what seems to be the major malfuntion? i have tried time and again to get through to them. but nothing has come of my refund. i would suggest not buying anything from southern sisters <a href="http://designs.com/">designs.com</a> EVER!!!!!!iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com2tag:blogger.com,1999:blog-3249879198717885418.post-36634275851538792942013-01-09T14:17:00.000-05:002013-01-09T14:17:23.900-05:00Leonard Yakir Father of Violinist Sara Yakir is a Shyster & Con ManLocation: Other, New York
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Industry: Other
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Annoyed By: Leonard Yakir SHYSTER Photographer
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Warning ! Warning! Warning!
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To all future photography clients, Please read this before you engage the service of Leonard Yakir Photography. Leonard Yakir of Leonard Yakir Photography, is a Con Man, Thief and Extorter.
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Leonard Yakir, of Leonard Yakir Photography, with a last known address of: 573 10th Street Brooklyn, NY 11215 was retained to provide a wedding photography package. Mr. Yakir, (father of Violinist, Sara Yakir), never delivered the package, per the terms of the contract, extorted us out of more money than we were obligated to pay him, and repeatedly ignored our demands to complete and deliver the package, after he was paid in full. Today, Laonard Yakir, hides behind the guise of a keyboard and computer, like the coward that he is, attempting extort for additional money.
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The contracted amount for the entire wedding package was $3,666.00. The total amount of payments made to Mr. Leonard Yakir was $4,665.80, nearly $1,000.00 greater than the contracted amount.
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Upon the completion of the wedding shoot (our wedding day), Leonard Yakir, repeatedly made excuses as to why he would need to delay the delivery of our wedding package. Namely, his then wife, Susan Knightly Yakir, had become ill apparently will Cancer and he needed to care for his wife, who has since divorced Leonard Yakir. Being the considerate, understanding and compassionate human beings that we are, we extended him the courtesy and agreed to his delay to deliver the wedding package for approximately one- year. (albums, etc.).
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We began contacting Mr. Yakir by telephone to complete the wedding package, because he had not contacted us. Leonard Yakir, failed to return telephone calls and voice mail messages left for him. When we finally got in touch with him, he was vague and evasive. He stated that his wife was getting better, however, he had been busy traveling with his daughter Sara Yakir, on Violin Tournaments, nationally and internationally. He also insisted that we send him more money, despite the fact that he had not lifted a finger since the day of the wedding shoot. Not the best record keepers at the time, we continued to send Mr. Yakir payments via American Express.
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The fact is that we recently learned after reviewing our American Express credit card payments to Mr. Yakir, of Leonard Yakir Photography, that we had paid Mr. Yakir in full for the package, within approximately 17-months of his completing the wedding shoot. Still he demanded more money, despite the fact that we actually sent him nearly $1,000.00 over the contracted amount due to Leonard Yakir's misrepresentations and deception.
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As time went on, Mr. Yakir continued to ignore these customers requests to complete their wedding package. Yakir, continually demanded more money, although we owed him nothing more. In addition, he made us out to be bad customers, (although we paid him in full and paid him well above the contracted amount). Leonard Yakir, continued to use the excuse that he had been very busy traveling with his Violinist daughter, Ms. Sara Yakir. Throughout we were stood up for appointments to meet with Yakir and lied to.
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There came a time that we went to Leonard Yakirs home and office address of: 573 10th Street Brooklyn, NY 11215 (a four family Brownstone that Leonard Yakir owns). We spoke to his tenants, whom advised us that he had move out and that no one knew where he resided Nd that he only stops by the buidling to pick up rent checls.
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Upon contacting Leonard Yakir, he once again, not to our surprise, was slow to respond. Leonard Yakir had gotten all of our money and now had no motivation to deliver our wedding package.
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Today, Leonard Yakir outrageously, claims that we "Abandoned" our wedding package and that he will not paginate the photos. He further demands an additional $750.00 in payments sent to him via Pay Pal, before he releases; "What he has." Yakir, refuses to respond to or acknowledge all of the documentation (evidence) that we have sent to him, including American Express Statements, totaling $4,665.80 in payments to him. He refuses to honor his contract. He now calls my husband (who sent him payments totaling $4,665.80 in American Express Credit Card payments). Leonard Yakir, refuses to meet with us or tell us where we can find him. Leonard Yakir believes that we should merely send him more money through Pay Pal, which we disagree with completely.
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Furthermore, Leonard Yakir continues to hold (against our will) our raw wedding video, lent to him by Videographer, David Kreiswirth of BQ Video. Yakir was lent the raw video, (which was also paid for in full) for the sole purpose of creating stills out of roughly 7-crucial still pictures that he missed as a wedding photographer.
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Leonard Yakir is holding our wedding photography package hostage and continues to extort more money out of us, although he was paid in full and well above the amount owed to him.
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Our recommendation to prospective Brides and Grooms seeking a reputable wedding photographer, to stay away from Leonard Yakir aka Leonard Yakir Photography, as he is a Con Man and a Scam Artist, who continues to hold our precious wedding photographs hostage.
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Leonard Yakir is the lowest SCUM of the earth!iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com13tag:blogger.com,1999:blog-3249879198717885418.post-89716556970834144562013-01-09T14:16:00.001-05:002013-01-09T14:16:39.190-05:00Had with SupervisorsLocation: Other, fremont
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Industry: Media
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Annoyed By: supervisor
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I am having serious delivery issues in getting Wall Street Journal delivered. I have called four times, but the problem has not been resolved.
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I wanted to talk to the supervisor whom I was connected only after some prodding and delay of 10 minutes.
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She did not fully listen to me and disconnected.
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Where is the good service that Dow Jones used to be so famous for?iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com1tag:blogger.com,1999:blog-3249879198717885418.post-50307001462303671242013-01-09T14:16:00.000-05:002013-01-09T14:16:09.874-05:00Worst Dealership - Crooked and dishonestLocation: Ontario, brampton
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Industry: Automotive
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Annoyed By: Service and All service staff
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If I have to put it in 2 words - Crooked and Dishonest.
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They will only serve you if they see that you come to them regularly for all servicing. Otherwise they will do crooked things like wipe off the programming off your key remotes and charge you $45 for programming although car is still under warranty. They did it to me twice, and tell me that I am placing this key near magnetic stuff that is making this programming go off. Reading the reviews, I found out that it is so easy to wipe the programming on these keys. I am sure this is their way of getting back to you for not coming to them.
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Second time, when I was rotating the tires in my garage, the lock nut key fell apart (the star key came out of the socket). This is original key from Mitsubishi but I was told that since I did not come to them for any servicing in the past one year, they would not be able to help me and instead I have to call McGard directly (manufacturer of that lock nut key for Mitsubishi). I am going to complaint to Mitsubishi Canada directly for it for their corrupt practices and dishonest dealership who will only honor warranty you if you are their regular customer.iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com1tag:blogger.com,1999:blog-3249879198717885418.post-16852633589579072412012-11-19T11:41:00.001-05:002012-11-19T11:41:23.997-05:00Don't use Quick Fix AppliancesLocation: Ontario, Toronto
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Industry: Utilities
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Annoyed By: Quick fix Appliance
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Don't be fooled by the testimonials these guys will take advantage of you if you don't watch outiHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com13tag:blogger.com,1999:blog-3249879198717885418.post-16110563484688480342012-11-19T11:41:00.000-05:002012-11-19T11:41:11.189-05:00Rude Rick!!!Location: Other, MIAMI - USA
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Industry: Automotive
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Annoyed By: ACE TIRE MIAMI
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Called on saturday,5975 NW 82nd Ave
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Miami, FL 33166
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(305) 592-1995
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<a href="http://www.acetiremiami.com/">http://www.acetiremiami.com</a> and asked for working hours... Rick said till 3PM
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We drove for service... arrived at 2:40, were turn down for service...
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later on KICKED OUT!!!
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If they are not able to service their customer, why open at all?
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VERY DISAPPOINTING for disrespect. Why say you are open to 3, customer drives for a TERRIBLE RECEPTION and service. Rick is rude and not polite! I sugest you take your TIRE business elsewhere!iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com1tag:blogger.com,1999:blog-3249879198717885418.post-10177556470160940862012-11-19T11:40:00.000-05:002012-11-19T11:40:59.764-05:00Traped me and not the miceLocation: Other, Rockville, Maryland
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Industry: Other
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Annoyed By: WOMAC PEST COTROL
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Noticed mice/mouse in my apartment, asked a fried who is retired to help me out. He contacted WOMAC in 131 Cogressional Lane Rockville, MD and asked for service. Once in th ehouse they did not do an inspection, as "I did not specifally asked for inspection" and I just told them that I have seen a mouse, don't know where it came from and needed help. they led my friend to beleave that he needed to py $473.00 for the service, initial service of $195.00 and 6 more services each for $48.00 and he paid in full. The service on the first attempt was so bad, very rude, not taking the shows off, telling us what need to be done and yet didn't do that, that I had to ask another person to help me with my pest issue. I called and asked for the reminder back, I did not want their service to continue and they said "It was not refundable", you have paid for the service, and we can not refund. They charged me 6x $48.00 for the service I do NOT want them to do and are not willing to refund me.
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Do NOT use WOMACK unless you want to donate money to this company for NO serviceiHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com1tag:blogger.com,1999:blog-3249879198717885418.post-64951454589380464542012-11-19T11:38:00.000-05:002012-11-19T11:38:08.207-05:00when a nightmare becomes a reality Location: Alberta, Edmonton
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Industry: Automotive
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Annoyed By: Sumaru's Auto
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Basically, I've been using Sumaru as a mechanic for years and without knowing, there was a new owner takeover. The new owner has no business knowledge, he is a knuckle head, and worst of all, he doesn't know how to fix cars... Lets just say he charged me for NOTHING and expected to get paid for it. Very literally speaking; he couldn't find out what was wrong, but he racked up a bill at around $700. And thought it was OK to forward that bill on to me.. Something is wrong with his morals too I'd say..
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Also, there are other websites with more complaints about this place.iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com1tag:blogger.com,1999:blog-3249879198717885418.post-77379890956048274082012-11-19T11:35:00.001-05:002012-11-19T11:35:58.773-05:00Made in China GARBAGELocation: Ontario, Burlington
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Industry: Retail
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Annoyed By: Home Depot
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Almost everything I have purchased from Home Depot has been scratched during transport due to shoddy packaging. The Chinese can make things cheaply enough, speaking of that, cheap fasteners that break, terrible instructions/drawings, shoddy finishing, poorly matching parts (fit), but they sure have no clue how to pack things for the long trip across the ocean, then the abusive truck drivers speeding over speed bumps (yes, I have witnessed that). Anyway, Home Depot has a product review feature on their website, low and behold, I have tried to review a 5.5 cubic foot Danby freezer FOUR TIMES NOW, they keep rejecting my review because they just want to sell more of them, mine was scratched out of the box and the compressor makes a subtle but annoying whine. Home Depot...if you don't want the truth about the garbage you are foisting on the Canadian consumer, then take down the review feature on your website. I for one have had enough of the garbage you sell and the little punk IT creep that keeps rejecting my reviews, I am paying off my Home Depot credit card and cutting it up. I might use you for the occasional MINOR piece of hardware (pay by cash) but that is it, no more Martha Stewart garbage, Danby, Haier, the list goes on. PICK UP THE PHONE ONCE IN A WHILE AND TALK TO YOUR CHINESE FACTORIES, not rocket science, or get a purchaser with a brain.iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com68tag:blogger.com,1999:blog-3249879198717885418.post-23997826644995158962012-11-19T11:35:00.000-05:002012-11-19T11:35:45.737-05:00Macdonalds broke my toothLocation: British Columbia, Kelowna
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Industry: Restaurant
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Annoyed By: An object in their hamburger broke my tooth
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I bit into a McDonalds hambuger recently and had my tooth broken. Whatever was in there was extremly hard and cracked my lower molar. This incident csot me $1200.00 to get repaired.
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I compalined to MacDonalds but they denied all liability.
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BEWARE OF FOREIGN OBJECTS in Macdonald hamburgers!!!iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com13tag:blogger.com,1999:blog-3249879198717885418.post-38168541800234584792012-10-04T15:59:00.000-04:002012-10-04T15:59:15.067-04:00Charged $500+tax to install a part worth $99+taxLocation: Ontario, Toronto
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Industry: Other
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Annoyed By: Quick Fix Appliance
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Horrible experience with Quick Fix Appliance in Toronto. First, I don't know who they are. They don't have any names on their website, and they sign all emails as "quick fix".
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The transaction with the technician was okay, until they showed up with a part and I asked for proof that the part was newly purchased, and not used or refurbished. They couldn't provide me with that proof, so I cancelled the order. Fine, but then they charged me every fee imaginable for the cancellation, and the diagnosis of my dryer ended up costing me over $200, with no part and no repair.
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Then I called a local part depot. I found out that the part quoted by Quick Fix could be easily be obtained for $99+tax. Quick Fix quoted me over $500+ tax.
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The dissatisfaction on the pricing is just the tip of the iceberg. The technician got into a verbal altercation with me and my husband that almost ended in a fist-fight, it was so awful. The technicians bullied me and yelled at me, and then returned only a tiny portion of my deposit.
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Don't do business with these peopleiHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com0tag:blogger.com,1999:blog-3249879198717885418.post-70221981221585262212012-09-24T14:01:00.001-04:002012-09-24T14:01:19.247-04:00FIDO dont seem to care if you complainLocation: British Columbia, Vancouver
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Industry: Telecom
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Annoyed By: FIDO
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Hi anyone who cares to listen. In a nutshell, my wife and I are having some issues with FIDO regarding the pre ordering of the iphone 5. Basically my wife gets an error on the web site when trying to order although it worked fine for me. I'm an IT guy by trade so I figure that he account need resolving. No fuss you would think. After two phone calls to FIDO. Each one taking 30 mins to be picked up, we got nowhere. We were told that there is no manual procedure for pre ordering the phone, it has to be done via the website (Again, as an IT guy I am thinking hmmmnnnn really).
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So as my wife cannot order the new phone I have cancelled my phone order and we have both ordered via Telus.
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However I felt Justified to complain so I wrote this email.
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My Complaint
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"I wanted to let you at Fido aware that its fairly likely that myself and my wife will cancel our accounts at Fido.
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We both have had iphones for the last three years on $100 plans. Therefore we are worth $7,500 to Fido over a three year period which we have both just completed.
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We have been happy with the service up to know. However I have reserved my iphone 5 and my wife gets an error message when trying to access that page.
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She has tried numerous times to accomplish this. She has talked to customer support (waiting 30 mins for Fido to answer) to be told to try again the next day.
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The next day she tried again and unsurprisingly this did not work. She rang Fido once more (this time the waiting was less, only 18 mins this time). Once again she was told to try again. At which point she was demanded to speak to a supervisor who was eventually unable to help.
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All we want to do is pre order her iphone. It seems that Fido have no manual way for a customer to pre order a phone other than a web site that is not working.
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This is just too much
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We will try once more tomorrow, morning. However if she cannot order her phone we will go to Telus. Telus are guaranteeing delivery on 5th October. The plan is much less that Fido.
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I want my phone and my wifes phone to be handles by the same company.
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If Fido are not capable then I will find another company who are.
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Please let me know what you plan to do about this. However, if after lunchtime tomorrow then we will have moved over to your cometitor."
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So as you see I sent a polite email without too much angst which is I think the way to go. Bu the way when you post a complaint email to FIDO they tell you that they will respond in 24 hours.
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So 4 days later I recieved an email. I see this reply as a message to all customers that FIDO do not care. I would guess that somebody did not in fact read my complaint. Anyway have a look for yourself and see what you think.
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For my part Telus is the way to go as I cannot be a customer of an organization like this.
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The Reply
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Thank you for visiting our website and allowing us the opportunity to assist you. My name is Chloe.
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Rest assured that we sincerely regret these unusual waiting times.
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Our current promotions and the launch of new phones and services are primarily responsible for many of the requests we are currently receiving. As a result, we have also received an increased volume of e-mails, which explains this delay in responding to your message.
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I am sorry to learn that you are considering cancelling your Fido service. However, I cannot fulfill this type of request when it is received via e-mail. f you want further assistance regarding the possibilities Fido may have to assist you I invite you to contact Fido's Customer Relations group. You may reach us at:
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- 1 888 481-3436 (FIDO) from any phone in Canada or the U.S.
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- 1 514 925-4590 from outside Canada and the U.S. (we accept collect calls)
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Representatives are available weekdays from 8 AM to 9 PM and weekends from 9 AM to 5 PM.
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The termination of your Fido service is effective 30 days following your termination request.
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If you are subscribed to a Fido Agreement and choose to interrupt the term, an early termination fee may apply.
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Thank you for your understanding.iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com89tag:blogger.com,1999:blog-3249879198717885418.post-73441670040688538602012-09-24T14:01:00.000-04:002012-09-24T14:01:06.299-04:00Theiving, lying restaurantLocation: Quebec, Hull
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Industry: Restaurant
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Annoyed By: Cafe Jean Sebastien Bar
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Used to love this place (49 Saint Jacques in downtown Hull) but not any more, not since they changed ownership/management over a year ago. Subjective things such as lower quality menu are one thing, but not getting stiffed when came time to pay.
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We tried to pay with one of their gift certificates, but, in spite of the amount on the certificate being several dollars more than what was on the bill, they refused to give us change, saying they never did (lie, the place used to) and that this was the industry standard (again, major lie.)
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You have been warned. Pity, used to be such a great place ...iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com0tag:blogger.com,1999:blog-3249879198717885418.post-30331416584752697562012-09-24T14:00:00.000-04:002012-09-24T14:00:49.195-04:00'Best Western'? No, 'Worst Western'.Location: Ontario, Ottawa
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Industry: Other
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Annoyed By: Best Western hotel chain
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Was planning on attending a small convention held at an Ottawa Best Western hotel this weekend. Found out what the cost for a single room was and, ensuring they still had some available, went out there. Arriving at the location, I walked up to the registration desk and again made sure rooms were available at the price, at which point I started taking out money from my pocket.
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"Oh, no," said the clerk, "we don't take cash for room reservations."
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I pointed out it wasn't a reservation, I was booking a room for immediate use.
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"Oh, no," said the clerk, "it's new hotel policy not to accept cash for rooms, only credit cards."
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I NEVER do credit. Too many people get burned with that (look at how the world economy nearly collapsed because of credit problems).
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Went to someone I know on the convention committee. He didn't believe me. Fifteen minutes later he walked out of the hotel manager's office, aghast. The convention committee hadn't known.
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Next year the convention will be elsewhere. Meanwhile, I turned around and left, not wanting to spend another minute in a place that treats (if that's the right word) its customers that way.
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Avoid Best Western.iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com1tag:blogger.com,1999:blog-3249879198717885418.post-42438001896155328292012-09-19T17:00:00.000-04:002012-09-19T17:00:38.546-04:00What to have your money stolen then shop here.Location: Other, Hartselle
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Industry: Technology
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Annoyed By: Proud Shopper aka <a href="http://proudrebel.com/">proudrebel.com</a>
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I ordered a flag from this so called online store.
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After 18days I had not received the item.
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I emailed to find out the status.
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I emailed again 2 days later stating that I would need to dispute the charge since I had not reply and no item.
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Within minutes the owner replied.I will edit the reply due to language.
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Then, your order is cancelled. NO ONE gets merchandise after making a threat, a$$h0le!
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Ron
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This is the reply you get when stating that you need a refund our I will have to file with small claims.
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F#$@ you, you whiney little bastard with more spare time than sense!!
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Ron
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Finally I was still not refunded and I gave him one more chance to do the right thing.
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You stupid, simple-minded little mother@#$%er! Spin off and waste all the time and money you can, dipsh!t! All you will EVER be entitled to is your full refund. The court will laugh in your stupid face!
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Ron
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This is not an online store this is a simple scam site. The only thing the site offers is theft by deception.
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You will not get your item or your money.
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If you like to have your money stolen shop here.
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<a href="http://proudrebel.com/">proudrebel.com</a>
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Owner
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Ronald G Hammon
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806 Rhodes St NW
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Hartselle, AL 35640-4437iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com0tag:blogger.com,1999:blog-3249879198717885418.post-6417335329306926992012-09-19T16:59:00.001-04:002012-09-19T16:59:51.795-04:00We will close your account with us cause we do not want to be a backup vendor.Location: Quebec, Montreal
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Industry: Other
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Annoyed By: Michael (Owner of Aerial Equipement Parts)
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On September 10 2012 i sent an email to Aerial Equipement Parts asking them if we can open a credit a credit account with them, until now we have had an account but payable by credit card only. Here is their response:
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Hi
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You do not have an open account. You can order online with a visa, mastercard, or discover.
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Thanks
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Michael
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So we asked if we can open a credit account, which he then told us the following:
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Hi-
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I am sorry but placing 1-2 orders per year does not qualify for open terms. Where are you currently purchasing all of your parts?
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Our answer to this email was as follows:
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Hi, i am saddened to hear that we do not qualify to purchase from your company and receive an invoice for what we purchase, happily we are currently purchasing all of our parts (approximately $500,000.00 from JLG, Skyjack and Genie combined) from companies that offer good companies like ours open credit after a credit verification and/or several purchases. Since purchasing by credit card is not always freezable, not many companies enjoy using a credit card for purchasing parts for resale. Thank you, but we will take our business elsewhere since you are not the only aerial parts supplier available.
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Michael from Aerial Equipment Parts the sent me an email stating that he would close out our account, I called him back and told him that we do not wish that he close our account, i ask that he keep that account open since we may need to purchase parts from time to time. The next thing he told me shocked me. He actually told me that he did not want our business, he said " We do not want to be a BACKUP VENDOR" so he was closing our account. Imagine being told by an owner of a company, "buy all your parts from me or nothing at all" Unbelievable, it's like walking in Walmart and being told "sorry we do not want your business since you also shop at Target.iHateBadService.cahttp://www.blogger.com/profile/17612018307449238176noreply@blogger.com0