Saturday, October 20, 2007

Best Buy, bad service

Location: Ontario, Ottawa
Industry: Retail
Company: Best Buy

I went to Best Buy to get a wire for my home theatre and I had to get someone to help me find it, it took 7 minutes and 3 different persons to find the dawm thing. I went to the cash, paid with a debit card and went out. Before I got to my car, I realized they charge me $10 more than the price tag. So I went back in. The guy at the door told me I had to go to the service counter to bring the wire back...???
after telling him my story again, he told me the same. So I had to get in line with 8 persons in front of me for 15 minutes to be able to talk to the guy who took my receipt and went trying to find the manager to do whatever they had to do with it. Finally, I was able to get my $10 back. I Ieft without the wire. The guy at the door asked me if I found everything I need and gave me a nice "have a goog day", I couldn't believe it!

I have lots of friends, I know a lot of people and I have a very big mouth!

24 comments:

  1. all the wires for home theatre are layed out on the floor..what were you doing when they were looking? .. u could of looked but u were too lazy .. so dun bitch.

    of course u have to goto customer service cuz they hvae to refund you the $10 extra they charged you.. are you fucking stupid or something? magically the 10 is gonna come off? fuck... seriously

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