Location: Other, United States
Industry: Retail
Annoyed By: Customer Service
I ordered the products in Sept 2010. I did not like the products and cancelled the future shipments - I received one more shipment after the first and returned it. My credit card was billed EVERY month thereafter from Oct 2010 to May 2011. They did refund $158.63 of the $297.72 they over charged me. When I phoned, they said that they had refunded the returned shipment from 2010 - this did not show up on my credit card. They would not provide proof that they reimbursed my card, and further threatended to bill me for the full amount and send to collection if I obtained help from my credit card company to investigate.
DO NOT ORDER FROM THIS COMPANY!
GRC Chaz Dean - Wen Hair products
