Location: Quebec, Montreal
Industry: Transportation
Annoyed By: Air Canada customer service
Air Canada has very bad service over the phone! I wanted to change my ticket. It takes them forever to find tickets for me. The customer service used my previous credit card info without my authorization. An agent called Marsha told me the previous agent gave me the wrong price. Marsha yelled at me and threatened me, saying if I want to escalate the situation, I won't get the ticket with a good price. Bullshit service!
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