Went ther for breakfast and the service was non-existant. Took 25 minutes to take out order and when it arrived my medium steak was well done and very grisly and when we finnished our meals we waited for the bill for another 20 minutes (at which time we received our 1st and only refill).
If you go at night try to get the young latin man, he is friendly, he pays attention and he is quick.
Tipped 16% before tax on a round of cocktails - worked out to be over $2 per cocktail and inside the 15-25% before tax bracket.
She TOLD me she would keep my change, although we were due $5. I said, no, I've calculated this pre-tax - your TIP is actually right. She turned around and yells to her colleague, "HA! 5 BUCKS!"
We left, stunned. Now I'm more confident with tipping, I should have ripped her head off then and there, got my money back AND asked to speak to a manager.
Only in Montreal....
Arrogant tart.
SHE may be in a routine with asking what meats/bread/sauce you want, but it was our first time there...
In a super busy food court, lunch time, Wednesday, she waves her hands and goes "HELLLOOO?" when we didn't hear her mumble, "mustard....? ..... mustard?....."
I say back, "Oh, we didn't hear you!" and she just sighs and plonks the sandwich on the plate.
ARGHHH
Long story short, She spilled my chocolate milk and I saw her wipe my glass with her sleeve. YUK!
The Food at Ye's All-You-Can-Eat Sushi and Japanese Restaurant is Awsome!!!
What is not awsome is there service, it is to say the least borderline apathetic! Order sheets picked up from the table in a snatching motion(like why are you people here?) and food tossed at the table in a similar fashion without barely looking.... half the time it belongs to another table and we have to call the servers back to say "I think this belongs to someone else?!" at which point they grab it back... making faces, and take it somewhere else?! Then only part of what we did order arrives .... and we wait.... and we wait... then the rest arrives tossed at the table, no apology for delay..... I say again the Food itself is awsome and the Chef's are to be comended for a stellar job! BUT they need to train their servers on how to properly serve a table in a restaurant!! And this is the part that really frosts my windows.... they automatically charge everyone a 10% service charge on the bill!!! I thought this was illegal? and to top it off... they have a tip jar by the cash register!!!! The nerve. I am also going to put a bug in the ear of the taxman... as I am quite sure they are not declaring that extra income that they are charging people!?
They failed to send digital prints I paid for and then tried to tell me they had refunded my card when they didn't. They tried to rip me off!! After a week of trying to get my money back for something I never received, I had to complain to teh Better Business Bureau to get a result. 5 days after I received an email that I was credited, I actually got my money back. SAD!!!! Don't fall for the free prints or prints for a penny!! Not worth it. After you pay shipping charges you'll pay the same as going to your local Walgreens.
What more can be said?
Unreasonable pricing because they are the only game in town.
Ted Rogers should be held to task for this...