WATCH FOR FREE DEALS

Location: Quebec, DORVAL
Industry: Other

I SAW AN AD ON FACE-BOOK THAT GUARANTEED A FLATTER STOMACH BY USING THEIR TEA . THEY OFFERED A FREE SAMPLE SUPPLY OF 60 TEA BAGS . I ORDERED AND FOUND THEY WERE CHARGING $2.00 FOR SHIPPING AND HANDLING FAIR ENOUGH OH AND YOU COULD GET A SPEED DELIVERY FOR AN EXTRA $2.00 FAIR ENOUGH SO I PLACED MY ORDER. WHEN MY TEA ARRIVED I FOUND A BOOKLET TELLING ME I HAD TO EXERCISE AND GO ON A DIET FOR THE TEA TO WORK; ALSO I WAS SIGNED UP TO RECEIVE MY NEXT THREE MONTHS SUPPLY (180 BAGS) AND I WOULD BE CHARGED $29.95 PER MONTH AUTOMATICALLY ON MY CREDIT CARD. I COULD QUIT ANY TIME THEIRS WAS A MONEY BACK GUARANTEE . I HAD DOUBTS AND EMAILED THEM THAT I DID NOT WANT THEM TO SEND ME ANY MORE TEA THAT WAS OKAY WITH THEY HOWEVER THEY CHARGED ME ANOTHER $61.61 FOR REFUSING TO STAY WITH THE PROGRAM. I PHONED AND COMPLAINED AND GOT NOWHERE. I PAID A TOTAL OF $67.61 FOR 6O TEA BAGS SOME GUARANTEE

RIP-OFF DEPANNEUR

Location: Quebec, Montreal
Industry: Retail

This is a HEADS UP for all honest hard working consumers. Depanneurs normally charge us twice the price for most items that we could buy at a supermarket. I don't have a problem with that but I have run across a depanneur who routinely tries to short-change his customers!! He totally over-charges for almost every item and then has the nerve to try and give you the wrong change!! I am a tolerant person and I have nothing against immigrants, but these immigrants who own the Depanneur 7 Jours at 5814 Decarie make my blood boil!! We let you into our country and then you try to rip off native born Canadians and then you complain when you encounter racism. FYI Stay away from this Depanneur! There is another just one block away. It is also owned by immigrants but at least they are honest. Do yourself a favor and don't let them pick your pockets!! Cheers

The worst!

Location: Quebec, Montrteal
Industry: Telecom

I can belive that 4 times i called to solve a billing issue and 4 times I was disconected after spending at least 10 min. with each "customer service representative". With this company is not possible to be polite and effective.

WORST Service Ever on a Soon-To-Be Bride's Stagette Night - Yianni's on Whyte

Location: Alberta, Edmonton
Industry: Restaurant
md mv
Being a bridesmaid and planning the stagette, I had made reservations for about 15 people at one of the best Greek restaurants in town. Myself, the soon-to-be bride, and a couple other people were running late for the reservation, but some people in our party had already shown up. When we arrived, the hostess informed us that we were late, walked to the bottom of the staircase leading up to where our table was, pointed, and said "you're up there". Our server then rarely came back to check on us, but I have to admit, the food was great. After a night of partying on the town, I return home to find my message light blinking. One of the bride's friends didn't pay her share and since my phone number was put down for the reservation, they had called me. I let them know that we would figure it out and then pay them the next morning (since by now they were closing and we wouldn't have gotten there in time since it was past 2am). The girl informed me that if we didn't pay, she would send the police to my house and charge me. The girls never did pay their portion (since even though the bride promised to talk with them, she didn't because she somehow blamed it on her wedding party that we hadn't paid enough for her share) and since I had to work the next day, my sister had to go down and put the $96 onto her credit card, and the hostess even gave her the third degree when she went there, stating that we shouldn't have invited people we didn't know to the stagette...though they were good friends of the bride. They then told her "that will teach you" with their manager standing right beside them SAYING NOTHING AT ALL. Even though the food at this restaurant is amazing, I will NEVER go back since some stupid 18 year old bimbos run the joint and the managers couldn't give a s**t about customer issues.

First Media Exposure of iHateBadService.ca on Canada.com !!!

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See ... We told you we work hard to spread your stories on bad services ...

Today we got a call from CanWest News Service, asking if we could provide some input for their new story =) (They found us through the ihatebadservice.ca group from facebook)

It is regarding a survey showing that Canadian consumers are so ticked off about bad customer service that 86 per cent of them have dropped their items and walked out of a store without buying anything because the wait was too long.

You can read the full story here

Keep reading till the end and pass it along !

The story ran today in the canada.com, Edmonton Journal, Nanaimo Daily News, Montreal Gazette, Winnipeg Free Press and Alberni Valley Times. And also, iHateBadService.ca was being invited for Radio Interview for "Adler On-Line" show on AM640 and "Jeff Allan" show on 570NEWS ! =)

Got something to complain ? Make your voice heard now !

Imperial Parking

Location: Saskatchewan, Regina
Industry: Transport
Annoyed By: The Receptionist
mv
On August 5 I parked my car in my stall of a lot that I had been renting in for 9 years. The price had just been raised, starting August 1. As I was parking, a man came up to me and said that I couldn't park there, that they were upgrading the lot. I asked 'so where should I park' and he said to park in the next lot ($25 less than the lot I park in) I parked there, and I called Impark and asked about the construction, and why no body had let us know in advance, and they said that they didn't know, they didn't own the lot and the owners had started the construction without letting them know. Impark did not know how long it would take, or why some renters were notified of the construction and some were not. I asked for a reduction in the parking fee, since I was parking in a cheaper lot, and they said to get a reduction I would have to give up my stall, and park in another lot..????? duh. So far, it is the 25 of August and they are still not done, and I just got my invoice in the mail for next month's parking, at the full rate. I must say that where I park, in Regina, there are not other lots that are not owned/operated by Impark. They have all their parkers over a barrell, and they know it and don't give a hoot about how inconvienient or how much a person has to pay to park downtown. Makes me really mad!!! And I am only one of 50 people who are mad and park in that lot, not to mention the people we displace by parking in the next lot... who are ticketed for parking in the next lot to them!!

The worst Telus story EVER

Location: Alberta, Edmonton
Industry: Telecom

I moved to Edmonton with my BF in March, his roomie was movinng to Vancouver and had a contract for internet with Telus, she would be charged $450 to cancel, paid us $200 to take the account over, we needed it anyways so we did.

We got phone added too, to our new address, and was told they would send out a tech in a few days. 4 appointments were made with the tech, as they never showed up. Finally they tell us they couldnt get us internet because they didnt have an open port in our area, and because they couldnt get us service, they would be charging us $450 cancellation fee unless we found some address to move our service to until they had an open port. Get this...we were to call them every single day to see if there was a port open yet, if we didnt do this, we would be charged the cancel fee.

I freaked, at this point we had lived 3 weeks without phone OR internet, and demanded they cancel our account at no charge because it was THEM who could not live up to the contract agreement because they could not provide us service, and I was prepared to go to small claims court, they didn't have a f**king leg to stand on. AMAZING we had phone and internet the next day.

We get a call "you dont have any features on your account including long distance" so yeah, we set up a sweet LD bundle and 6 calling features, was to be set up in a few days. NEVER came, no features, and a fat $200 bill for LD fees that were supposed to be bundled.

So again I call, also because we have yet to get a paper bill, as each time I call they still have the old address on file and are sending the bills there, I swear i changed it around 7 times with them, and still they keep sending the bill to the old place. They tell me that during their last software updat our account somehow got frozen and they oculd not make any changes to it...HUH? how is that my problem? and they promise to credit my account to cover the LD overcharges. Guess what?? that never happened.

So we decide to switch our phone to Shaw, screw Telus, yeah we have to keep the net for now, but at least we wont be getting $200 phone bills. Telus refused to release our number to Shaw because our account was still frozen, so I call the CRTC and log a formal complaint. It gets escilated to Telus complaint and legal department and alas 3 days later we get our number released to Shaw.

GET THIS....a week after we get Shaw phone I wake up to no internet. I call Telus and get told they canceled our internet and charged us the $450 fee because Shaw phone wont work with Telus internet (Shaw tech told me otherwise). So I call the lady at the complaint branch who gave me her direct line and she is apologetic, the Telus rep OUTRIGHT lied, because that isnt true. There was no order to shut off our internet, it was just an error, and they turn it back on, and not to worry, we eont be charged the cancellation fee.

Guess what?? finally a paper bill shows up! and guess what?? we owe them $650...yup the cancellation fee is still on there PLUS a reactivation fee....by this point I am delirious with rage, how the hell can these people treat anyone like this? I called the complaint lady AGAIN she tells me outright that she is surprised I haven't gotten a lawyer by now, and that this is one of the worst cases she has handled. And finally this month everything seems in order...and you wont beleive this, my phone rings today, a Telus rep is asking me why we switched to Shaw....I started laughing hysterically into the phone because at this point it's all I have, and hung up.

Shiki Sushi head waitress blows

Location: British Columbia, Victoria
Industry: Restaurant

She is rude, snappy, she will push you if you are in her way, and I will not return to that restaurant because of her. She is an example of THE WORST server possible.

ALDO Sales Reps Suck

Location: British Columbia, Victoria
Industry: Retail

Several times I have gone to their stores at different locations and had nothing but snotty little girls give me attitude when I ask for a shoe size. No smiles, no thank you, nothing.
What is ALDO thinking? This is brutal service and there seems to be no measure of quality across this chain.

Canadian Tire Auto Ripoff

Location: Ontario, Scarborough
Industry: Automotive
Annoyed By: Canadian Tire
mv

A while back, my car broke down in the drive through at Tims...it was a 96 Cavalier.
I didn't know of any mechanics in the area, thus got it towed ro Candian Tire at St.Clair/Kingston Rd.

They charged me over $100 to do a diognostic and called me a few hourse later to tell me my engine had completely blown and I needed a new one, which would cost about $5000. I could get a refirbished one for about $3000. I was dumbfounded...but there was more. The rep said " Even though your car is toast, the Mechanic really liked it and would like to offer you a couple of grand for it, are you interested?"
WHAT!!!!!
Are you kidding me?

I refused. Got my car towed to a private mechanic who found the timing chain had broke and damaged some cylinders.
It cost me $2000 all in and it was back to normal within a few days.
Stay away from the scammers at Canadian Tire!!!