Ink Daddy is a no good daddy!!!!!!!!

Location: Northwest Territories, Los Angeles
Industry: Other
Annoyed By: Ink Daddy

On May 13, 2009 I placed an order for ink cartridges for my Epson printer. I ordered a three pack in cyan, yellow, and red for $29.99, and one black for $12.99. My order totaled $42.98, less shipping. When I installed the cartridges, my computer gave me an error message saying that the cartridges were not compatible with my printer. Now, the cartridges LOOKED like Epson cartridges; they had the name on them, but no matter what I did, I could not get them to work. So, I called Ink Daddy for assistance. I kept getting their voicemail. I left 6 messages. I emailed them a total of 6 times. I did receive one email back, asking me what kind of printer I had. Since then, I have not had any contact from them. I decided to return the cartridges to them with delivery confirmation. I went to their website, which is now
mysteriously "under construction". All their phone numbers are disconnected. I have yet to recevive a refund of my money. DO NOT DO BUSINESS WITH INK DADDY!!! their addresses are: 4825 Davis Lane, Austin, TX 78749, 1437 Highland Drive #205, San Marcos, TX 78666

ever been called rude, childish, and told to grow up by customer service rep!?

Location: Other, Sarasota, FL
Industry: Other
Annoyed By: Ken

The reason for my review is this quoted email I received from CUSTOMER SERVICE of OMEGA DISTRIBUTORS regarding my Omega 8006 purchase/refund:

"C,

Thank you for your email! We spoke on the phone yesterday about the companies efforts to make the back order system better for future customers yet you still run around spreading bad news. This doesn't make any sense and we as a company are shocked you would be so childish and so rude. Grow up!!!

Ken"

-------------------------
A little background: I was in the market for a brand new juicer, and willing to spend the $$ on a good one. I finally found the Omega 8006 and it was love at first sight. I thoroughly did my research for 3 weeks before buckling and forking over the cash.

When I did, I found http://www.omega8006ju... which had the best deal of free shipping (the juicer is 10+ lbs) and no tax @ $299. I was DELIGHTED. I immediately placed my order, and was even further impressed by the quick response time I received an email with an invoice. My bank account was also immediately debited, and I thought I was well on my way to receiving a new juicer in about a week or so.

Here's the twist:

After a few days of not hearing about shipment, I was concerned with the holiday approaching that I wasn't going to be available to receive my package! So I call up Omega Distributors and they tell me it's backordered until July 14, 2009 (this was yesterday June 30, 2009). On the phone, they say we'll make a note to tell the company to notify future customers. This left me very unsettled.

So they took my money AND didn't notify me that my wait time just increased by another 2 weeks, nor were they GOING to notify me.

So I proceeded to write an email to customer service detailing everything I just discussed and asking for a full refund. I also continue to tell them that if I had been notified about the backorder up front, I would've been fine waiting the additional time. I provide them with an article: "The Psychology of Waiting Lines" by David Maister http://davidmaister.co... which we covered in my Operations Management MBA class.

And finally I tell them that not only did they lose a sale, but also statistically, I will tell at least 10 people of the bad experience I had, simply because I was not notified. So far I had told 6 after knowing about the backorder for 5 hours.

And the opening quoted email was the response I received. Needless to say, I found my juicer elsewhere

Why Oh Why did I change to Rogers !

Location: Ontario, Toronto
Industry: Telecom
Annoyed By: Rogers

This is my FIRST day with Rogers. I just signed up for phone/internet/tv and already regret my decision to leave Bell. I noticed my internet is slow so I tried to upgrade online (since there was a $10 offer to do it online) but my screen just spun. Then I received an automated call asking me to rate today's installation and report any problem. I punched in not happy with internet and was told someone would call me. They did, but the 'security question' was what is my Postal code and the rep said I gave the wrong answer. Funny because when I log in it's fine. He said he couldn't help me and then put me on hold...and never came back. The lack of care and attention to detail is beyond poor customer service. I regret signing up with them. If you can stick with Bell.

Yolanta Cwik

10 Companies Americans love to hate

A round applause for the "winners" of the 2009's MSN Money Customer Service Hall of Shame !



So who's on your top 10 list ?

Unprofessional Dog Breeders

Location: Other, Marquette Heights
Industry: Other
Annoyed By: www.heavensenteskies.com

I emailed this company asking them how much they're puppies were because it didn't say on their website. I got a response, but I forgot to ask how much the deposit was because the only fee listed online was the shipping price. So I also ask the deposit amount and he responds by telling me the price and then proceeds to tell me to refer to the FAQs on their website for other questions. To me, that was offensive. I asked my husband to read the email and asked him if he also thought it was a rude email. He agreed it was. So I emailed the owner saying that if I couldn't ask him questions without him referring me back to his website, I don't need to be doing business with him. He responds with this:

Wendy,

You're a little too sensitive to be a dog owner. I would suggest buying a goldfish or maybe a pet rock. You're crybaby attitude is prone to yelling, screaming and temper tantrums. Please don't waste the time of a reputable breeder.

Sincerely,

Jamel Hamka

www.HeavenSentEskies.com

540.280.4558

Please Click Here to Vote For Our Website for a Top Golden Retriever Site.
Every Vote Counts!
<http://www.websitetoolbox.net/cgi/view/topsites.cgi?topsite=ivorygoldens&ID
=abibe2>

I can understand him being upset, but to judge me and tell what kind of person I am is completely unprofessional and immature. He didn't even need to respond to that email with such insults or at all. I am an American Soldier serving my country in Iraq, defending his freedoms and this is the thanks I get. This is beyond unacceptable.

Dell Can't Read "CANCEL"

Location: Ontario, Toronto - GTA
Industry: Technology
Annoyed By: Dell Computers

In early March, I ordered a core i7 computer system online through Dell. It was a promising beast, lots of features, and an upgrade I was long in need of.

2 weeks after the order had been put in, it was -still- showing in the status as "In production". According to their own stage descriptions, in production is the assembly and then 48 hr burn in of the computer. As one who works in tech support, I know it does not take 2 weeks to assemble the machine. I complain, asking why its stuck there.

Reply 1 - its fine, everything is progressing.

Two days later I complain again that nothing is changed, and it is now about to miss the promised delivery date.

Reply 2 - its fine.

Two days later, its still In production, so I send my FIRST message to say I've had it, its just shy of 3 weeks, and no progress, no answers, so cancel the order. I will not be doing business with Dell.

Reply 3 - we can't cancel it, its already "locked in". A parts shortage has caused a delay. New delivery date is now May (2 months after the original order date).

Here is where the lies just get worse. For one, a product does not, according to -their own status descriptions- go in to production unless all parts of assembly are in hand. So in fact, my machine was never in production, it was pre-assembly stage for 3 weeks, and would be for about 3 more. "Locked In" is an appropriate description then isn't it? I tell them forget it, there is no way I am being forced to do business with you.

Reply 4 - sorry for your trouble, the order can't be cancelled.

Yes it can. Its not even ready to go anywhere. I am not paying for it. I am not accepting it.

Reply 5 - sorry for your trouble, the order can't be cancelled.

I should point out at this time, that "Kamal" seems to have no means to understand the english language. I again tell him/Dell I am not doing business with them (in much stronger words I can't type here). I contact my credit card company to forwarn them I will dispute any charge appearing from Dell and will provide e-mails to prove it.

Roundup - 3 more replies refuse to stop the order, 4th week in, it all of a sudden goes to shipping mode, and the billing appears on my card. I'll tell you how it finishes as soon as I know...

Cheap Ray Ban Sunglasses

Location: Ontario, Toronto
Industry: Retail
Annoyed By: the product no good

I purchased these at a drugstore and they fell apart about a week later and I cannot find the receipt

I realize they were cheap but I actually thought the name Ray Ban meant quality

Are you fee'd up ? Fight back at fairfees.ca

To help Canadians keep more of their savings during these tough economic times, ING DIRECT has launched a web site to challenge unfair bank fees and service charges. The site, http://www.fairfees.ca, encourages Canadians to pay close attention to the bank fees they pay and provides a means to challenge financial institutions to improve the fairness of Canadian bank fees and service charges. In many cases, bank fees wipe out the interest earned in savings accounts making Canadians ability to save even tougher during these times.

MAID 2 KLEEN- House cleaning services that SMELL ROTTEN

Location: Other, Chandler, AZ, USA
Industry: Other
Annoyed By: Jim Scheu- Maid 2 Kleen Services

Let me start off by saying a REAL IDIOT runs MAID 2 KLEEN. We ordered house cleaning services. They are arrived to our first appointment almost a hour late with no call, upon arrival they were rude and were turned away. We received a call from the owner calling us morons, threatening and harassing us verbally and through written text message. We informed him we would not be using his companies services but he couldn't get enough and continued calling and harassing us. An unclassy and questionably unstable person in our opinion. I would never, ever, refer him or his company to anyone I know or even don't know. What a REAL CLASS A Jerk! He gets 5 stars for the beefy odor he emits.

Fuck Me no Fuck You My Agent - You can login and manage your account.,

Location: Alberta, Edmonton
Industry: Insurance
Annoyed By: Insurance Companies

When I ask a simple question I am bombarded by your policy states, no really but does it speak Canadian English no it is written in language that only lawyers aka liars and criminals - insurance agents speak.

Why, Oh to protect you, no I am sorry, Oh to fuck you dumbasdass. If I was U of Fuck You educated the why would I need Insurance in the first place as I would just say your wrong sue me and then the Fuck Me no Fuck You would start.

Sorry if I offend anyone with my Quentin speak but it is real.

I am tired of the smug looks and Oh I can afford the high rates, no you can't lose your job and you become one of us who is trying to make it work, really I never, you will.

Flame off all insurance agents blow dead <enter name here>/

Fast Eddie who is wrong.