Speed-linking Aug 31, 2007

1. Walmart Flipflops Continue To Chemically Burn Wearers

2. Welcome to London: Your Luggage Is Missing

3. Expedia Refunds Your Canceled Trip Whichever Way It Finds Cheapest, Lies About It

ihatebadservice.ca

Have you ever received really bad customer service?

mv
Have you ever received really bad customer service? Watch this video and see if you can relate to any of them. If you do, come share your stories with us !
ihatebadservice.ca

Best Buy Store - Eglinton and Warden - Scarborough

Location: Ontario, Scarborough
Industry: Retail
Company: Best Buy

I wanted to purchase a compact disc boom box. Asked three salesman if I could have a sample cd to hear the quality of the sound. One told me to go somelse in the right section, the second one told me they had no cd's to play, meanwhile the store has a cd section (strange), the third guy said was not his problem and could not help me.

Never again will I shop at this Best Buy, very poor service staff. Must say not all Best Buy stores are like this one!

no tip no service!

Location: Other, Europe!
Industry: Restaurant

If you hate bad service don't ever come to Germany!

Futureshop

Location: Ontario, Mississauga
Industry: Retail
Company: Futureshop
md
So a few weeks ago, after about a year of research, I went to my local futureshop. the same futureshop I had been shopping at for over 10 years. the same futureshop I had even worked for at one point, for over a year!

anyway, I bought a desktop PC, took it home and realized that it had already been opened. So I took it back to futureshop and informed them of my situation. The manager assured me that even though it was opened, that it was still in perfect condition and then offered to give me a $10 credit for my troubles. So I took his offer, thanked him and made my way back home.

When I got home, I took the computer out of the box and set it up, but when i pressed power, the thing didn't work. After hours of troubleshooting, I decided it would be best to return the computer to get a new one.

so when I went back to return the computer, they checked to see if everything was in tact. I was informed by the service technician that I'd have to speak to a manager. when I asked why, he said that the computer was missing most of its components inside. I was shocked but willing to cooperate in this unfortunate situation.

the manager (named Nitesh) comes up to me, and without even asking me a question says "we are not going to take this back. you need to take this up with head office. please leave before you are escorted out". I was beyond livid at this point.

fast forward 3 days and HOURS of fighting with managers and even head office, I FINALLY get what I had paid for in the first place...a fully functioning computer. I'd get into what was said to me during those hours of fighting, but I do not want my blood pressure to rise to that level again. but to summarize, some of the managers I spoke with were idiots, plain and simple. "I don't have to answer that". "I don't want to deal with this"' were among the incompetent answers.

so after I get my computer, I finally get a chance to speak with the store manager (Jason) who was away during the whole fiasco. unlike the other managers, he actually had the decency to hear me out, but he kept smirking at me as though this was beneath him. When I asked him to take disciplinary action against Nitesh, he said what happens to Nitesh is 'none of my business'...so on and so forth.

I was actually amazed that such incompetent people were entrusted to manage a multi-million dollar business, such as a futureshop store.

so my advice to all of you, do NOT buy anything from Futureshop. if you want to get the perks of shopping at a big retail outlet like futureshop, please...go to Best Buy instead. yeah they own futureshop, but they are nothing like them.

I am still trying to figure out what to do with this situation. its been about a month yet I am still outraged.

Six nice reasons to use our services

mv
Ok. We are not entirely sure whether people like our site. We think it's great. Some people may dislike it, some may be tired of it, some may think it's a brilliant idea (but never come back), some may think this is exactly what they need, some may like it, and some may like it a lot.

We have come up with six nice reasons to use our services:

1. it's free (like ketchups at McDonald's)
2. u appreciate good services even more
3. it makes u healthy (by letting go ur anger)
4. u help others
5. u help yourself (as you help others)
6. companies could learn a lesson (and improve)

We do hope you would try out our service, enjoy it and tell your friends, coworkers, parents, grandparents and their friends about us. And please help us improve by leaving us comments. We do look forward to your complaints =)
ihatebadservice.ca

World Fine Cars my ass

Location: Ontario, Toronto
Industry: Automotive

mv
My boyfriend and I went to buy a car at World Fine Cars. We had phoned them earlier in the week about a specific car, liked what we heard and put a deposit on it. We came in, test drove the car, got the whole schpeal from the greasy haired car salesman and talked numbers. When we had agreed, finally, signed the papers and were asking when we could pick it up....he informed us that the car was already sold, and that we were just the back-up in case the first deal went through. We were livid and told the guy to shove it you-know-where. We ended up buying the same type of car from the namebrand dealership and got wonderful service. But I can still see the smirk on that guy's face!

Total Auto mechanic Rip Off

Location: Ontario, Toronto
Industry: Automotive

I needed air Conditioning in my 96 GMC. The guyy there was so friendly and sure he could fix it. First he looked at it. $1800.00 for a whole new system or we could try a few things. To make a long story short..2 months and $700.00 later he says "it looks like we need to replace the whole thing.
I thought ya ok he's a good guy ...My Girlfriend says get a second opinion..I figure I know trucks she doesn't but something in my head says TRUST HER so I take it to her guy..he says , You see that little valve on the hose there? It's leaking..I have a used one you can heve , I'll have to charge you $50.00 dollars for labour...Also the stuff this guy is running through your system is twice as expensive and 1/2 as effective as the regular air condition gas that's standard in the industry....moral of the story, the new guy fixed it for fifty bucks and that was 1 month and a half ago ^ weeks and NO PROBLEMS it works like the arctic..
The second guy wants to still put in the whole new system......Ya RIGHT ya slime ball

Nivea Rep

Location: Quebec, I am in Toronto
Industry: Other

md
I bought a Nivea Product and wrote to the company and this Rep emailed me back and nowadays the norm seems to be that if you complain and give your address they at least send a coupon but this person sort of matter of factly said "oh sorry that is too bad" so I mailed it back to the company and addressed it to her (they are in quebec) and then nothing zip I heard nothing and then I emailed again asking if she received it and she said "no" oh brother I copied and pasted the exact address she gave me and I hand wrote her name on it so that was a lesson to me never to buy any of their products ever again

Kinko's at Yonge and Eglinton

Location: Ontario, Toronto
Industry: Retail

mv md
The fact that I know this lazy b**^tch by name says a lot, eh ? I own a small graphic design company but I do have a national brand company as a client. Needless to say, sometimes I am given a very tight deadline and need to print literally hours before delivery. It never fails, if Karen is working (even though I'll arrive with the files 12 hours in advance) there is always a 48 hour wait! If anyone else is working, they take my files and and inform me of when they'll be ready (usually about two hours). The woman simply refuses to work! I've even called ahead and talked to other kinko's workers when finishing the graphics and made sure there was not a que for the night shift, but upon arrival, Karen is always too busy! She's not even pleasant about offering her lame excuses, she just snarls at you and states that they don't have to accept work and if I've got a problem with it I should come back during the day. Needless to say, most of my last minute printing is done at the University location. I really should buy my own plotter...and bash her smug face in with it!

Karen .. Gah!