7000 Optimum point from Shoppers' Drug Mart

Location: Ontario, Toronto

Industry: Retail

Annoyed By: Shopper's Drug Mart

I had gone to Shopper's Drug Mart to purchase a book advertised in their flyer. The booked scanned the wrong price, and the inexperienced cashier told me they could not sell it to me because they did not know how to correct the price. I was told to come back the next day to purchase the book. When I returned the next day, I asked that I receive $10.00 off the price for the "Scanning code of practice". The cashier had to ask the manager who decided for some reason that I did not deserve it and said it quite loudly in front of several customers. I demanded to speak to the owner because of the treatment I was given, and after having me stand there for 20 minutes they informed me that the owner was gone.

I decided to get head office involved. They did contact the store, and upon my relentless calls, the owner did finally contact me, apologized for the way the manager treated me and gave me 7000 optimum point(not nearly enough as far as I was concerned).

Free bag of diapers =)

Location: Ontario, Toronto

Industry: Retail

Annoyed By: Pampers

I wrote an email complaint to Pampers.. Everytime I went to change my child's diaper the tabs would rip off both or one side, every single diaper. They sent me an email back apologizing for that explaining that unfortunately that sometimes happens and they sent me out a 1X $10.00 & 1x $5.00 pampers coupons, so basically a free bag of diapers :)

Played by Game Maker

Location: Ontario, Richmond Hill

Industry: Other

Annoyed By: Game Manufacturer

My sister bought a game and it was a lot of fun, so I bought one myself. Only I bought the second-generation version. Like many games (remember how heavy the tiles used to be in Scrabble? when you could spin the wheel in Life without it leaving its moorings?? when the Monopoly tokens didn't tip over???), the second-generation version didn't measure up. The board was cheap, and it ruined the gameplay, which required that letters be hidden. I wrote a letter of complaint emphasizing how great the first version of the game was and how the second version paled in comparison. Well, a few weeks letter, the gaming company sent me a package. I eagerly opened it up - guess what it was? Yup! They sent me another Second Edition version of the game. Sigh.

Bad Service Call

Location: British Columbia, Burnaby

Industry: Other

Annoyed By: Totem Appliances

I had a complaint with a bad service call. I purchased a washer from an auction house that was valued at over $1400. The washer would not spin. It was a front load design. I called Totem Appliances in Burnaby who sent a technician over. He told my wife it was a write off and charged us a $75 call out fee. I did a little google investigation and found the most linked problems. Pulled up a manual online, disassembled the washer myself and found it to be a $90 part called a "spider" which connects to the back of the tub and spins itl. Easy fix and now my washer has been working great for over 2 years. I complained to the Better Business Bureau and Totem Appliances reimbursed me my call out fee:)

Esso flatten my tires

Location: Ontario, Burnaby

Industry: Utilities

Annoyed By: Esso

My complaint was against Esso. The curbs around the pumps were supposed to be painted Yellow and this particular curb was Grey and worn down to the point where the metal was jagged and broken from the concrete. I hit it with my tire and it caused a flat. Complained to the store manager who said "not my problem" I did purchase a used tire and I did complain to Esso's head office who quickly reimbursed me my $60 in fuel gift cards.

Breyer's popsicles

Location: Ontario, Toronto

Industry: Other

Annoyed By: Breyer

I complained about Breyer's popsicles. One of their popsicle sticks actually cut the inside of my mouth because the stick was splintered. They sent a full refund of the popsicles plus a big stack of Unilever coupons (the company that owns Breyers and may other products) for free products. There had to of been over $100 worth of stuff.

Landlords with bad attitude

Location: Ontario, Toronto

Industry: Real Estate

Annoyed By: Landlord

My complaint is about old landlords I use to rent out an apartment with. Just because I had lived with them for 2 years they gave me bad attitude when I finally decided to move out. I gave them a letter stating I was leaving and they threw it in my face like it was garbage.. The other day I went back to them to use the...m as a Reference.. forget it! What attitude I got! Some people are so selfish.

Enbridge is the worst.

Location: British Columbia, Van

Industry: Utilities

Annoyed By: Enbrdige Gas

Enbridge is the worst. they just took away comments on their page because they were getting too many complaints that the public could see. they are in bed with the government in both Canada and the USA and that is the only reason that they even get approved for their environmental acts of terror. If it were up to Enbri...dge they would cut down every forest and build pipelines and spill all that oil in every body of water. I hate Enbridge for what they do to the planet and for what they do it for.

Consumer Products

Location: Ontario, Barrie

Industry: Retail

Annoyed By: Retail Stores

When I purchase a product that is not up to standard, I always email or phone the customer service desk and in almost all cases the company issues a free replacement coupon for the product. There have been times when they have sent several free coupons or a gift card for x number of dollars to be spent on their product. They will ask for the UPC and other codes from the carton. I feel that this enables the company to see what stores are keeping dated products on their shelves and keeps the customer satisfied and likely to continue purchasing their products.

Swanson TV Dinners

Location: Ontario, Windsor

Industry: Restaurant

Annoyed By: Swanson

My complaint was to Swanson, about their tv dinners. I use to by them for my son when he was young for his lunch. Decided to try the new Fried Chicken one. So after I heated it, I went to cut it up for him and when I did, surprise, the chicken wasn't cooked and it bled onto the plate. Disgusting. So I wrote them a ...letter, including the bar code from the packaging and told them what I thought of it. A few weeks later I received a letter of apology, a cheque for $5 and 5 free product coupons. Needless to say I did not get the fried chicken again.