Had with Supervisors

Location: Other, fremont
Industry: Media
Annoyed By: supervisor


I am having serious delivery issues in getting Wall Street Journal delivered. I have called four times, but the problem has not been resolved.
I wanted to talk to the supervisor whom I was connected only after some prodding and delay of 10 minutes.
She did not fully listen to me and disconnected.
Where is the good service that Dow Jones used to be so famous for?

Worst Dealership - Crooked and dishonest

Location: Ontario, brampton
Industry: Automotive
Annoyed By: Service and All service staff


If I have to put it in 2 words - Crooked and Dishonest.

They will only serve you if they see that you come to them regularly for all servicing. Otherwise they will do crooked things like wipe off the programming off your key remotes and charge you $45 for programming although car is still under warranty. They did it to me twice, and tell me that I am placing this key near magnetic stuff that is making this programming go off. Reading the reviews, I found out that it is so easy to wipe the programming on these keys. I am sure this is their way of getting back to you for not coming to them.

Second time, when I was rotating the tires in my garage, the lock nut key fell apart (the star key came out of the socket). This is original key from Mitsubishi but I was told that since I did not come to them for any servicing in the past one year, they would not be able to help me and instead I have to call McGard directly (manufacturer of that lock nut key for Mitsubishi). I am going to complaint to Mitsubishi Canada directly for it for their corrupt practices and dishonest dealership who will only honor warranty you if you are their regular customer.

Don't use Quick Fix Appliances

Location: Ontario, Toronto
Industry: Utilities
Annoyed By: Quick fix Appliance


Don't be fooled by the testimonials these guys will take advantage of you if you don't watch out

Rude Rick!!!

Location: Other, MIAMI - USA
Industry: Automotive
Annoyed By: ACE TIRE MIAMI


Called on saturday,5975 NW 82nd Ave
Miami, FL 33166
(305) 592-1995
http://www.acetiremiami.com and asked for working hours... Rick said till 3PM
We drove for service... arrived at 2:40, were turn down for service...
later on KICKED OUT!!!
If they are not able to service their customer, why open at all?
VERY DISAPPOINTING for disrespect. Why say you are open to 3, customer drives for a TERRIBLE RECEPTION and service. Rick is rude and not polite! I sugest you take your TIRE business elsewhere!

Traped me and not the mice

Location: Other, Rockville, Maryland
Industry: Other
Annoyed By: WOMAC PEST COTROL


Noticed mice/mouse in my apartment, asked a fried who is retired to help me out. He contacted WOMAC in 131 Cogressional Lane Rockville, MD and asked for service. Once in th ehouse they did not do an inspection, as "I did not specifally asked for inspection" and I just told them that I have seen a mouse, don't know where it came from and needed help. they led my friend to beleave that he needed to py $473.00 for the service, initial service of $195.00 and 6 more services each for $48.00 and he paid in full. The service on the first attempt was so bad, very rude, not taking the shows off, telling us what need to be done and yet didn't do that, that I had to ask another person to help me with my pest issue. I called and asked for the reminder back, I did not want their service to continue and they said "It was not refundable", you have paid for the service, and we can not refund. They charged me 6x $48.00 for the service I do NOT want them to do and are not willing to refund me.
Do NOT use WOMACK unless you want to donate money to this company for NO service

when a nightmare becomes a reality

Location: Alberta, Edmonton
Industry: Automotive
Annoyed By: Sumaru's Auto


Basically, I've been using Sumaru as a mechanic for years and without knowing, there was a new owner takeover. The new owner has no business knowledge, he is a knuckle head, and worst of all, he doesn't know how to fix cars... Lets just say he charged me for NOTHING and expected to get paid for it. Very literally speaking; he couldn't find out what was wrong, but he racked up a bill at around $700. And thought it was OK to forward that bill on to me.. Something is wrong with his morals too I'd say..

Also, there are other websites with more complaints about this place.

Made in China GARBAGE

Location: Ontario, Burlington
Industry: Retail
Annoyed By: Home Depot


Almost everything I have purchased from Home Depot has been scratched during transport due to shoddy packaging. The Chinese can make things cheaply enough, speaking of that, cheap fasteners that break, terrible instructions/drawings, shoddy finishing, poorly matching parts (fit), but they sure have no clue how to pack things for the long trip across the ocean, then the abusive truck drivers speeding over speed bumps (yes, I have witnessed that). Anyway, Home Depot has a product review feature on their website, low and behold, I have tried to review a 5.5 cubic foot Danby freezer FOUR TIMES NOW, they keep rejecting my review because they just want to sell more of them, mine was scratched out of the box and the compressor makes a subtle but annoying whine. Home Depot...if you don't want the truth about the garbage you are foisting on the Canadian consumer, then take down the review feature on your website. I for one have had enough of the garbage you sell and the little punk IT creep that keeps rejecting my reviews, I am paying off my Home Depot credit card and cutting it up. I might use you for the occasional MINOR piece of hardware (pay by cash) but that is it, no more Martha Stewart garbage, Danby, Haier, the list goes on. PICK UP THE PHONE ONCE IN A WHILE AND TALK TO YOUR CHINESE FACTORIES, not rocket science, or get a purchaser with a brain.

Macdonalds broke my tooth

Location: British Columbia, Kelowna
Industry: Restaurant
Annoyed By: An object in their hamburger broke my tooth


I bit into a McDonalds hambuger recently and had my tooth broken. Whatever was in there was extremly hard and cracked my lower molar. This incident csot me $1200.00 to get repaired.

I compalined to MacDonalds but they denied all liability.

BEWARE OF FOREIGN OBJECTS in Macdonald hamburgers!!!

Charged $500+tax to install a part worth $99+tax

Location: Ontario, Toronto
Industry: Other
Annoyed By: Quick Fix Appliance


Horrible experience with Quick Fix Appliance in Toronto. First, I don't know who they are. They don't have any names on their website, and they sign all emails as "quick fix".
The transaction with the technician was okay, until they showed up with a part and I asked for proof that the part was newly purchased, and not used or refurbished. They couldn't provide me with that proof, so I cancelled the order. Fine, but then they charged me every fee imaginable for the cancellation, and the diagnosis of my dryer ended up costing me over $200, with no part and no repair.

Then I called a local part depot. I found out that the part quoted by Quick Fix could be easily be obtained for $99+tax. Quick Fix quoted me over $500+ tax.
The dissatisfaction on the pricing is just the tip of the iceberg. The technician got into a verbal altercation with me and my husband that almost ended in a fist-fight, it was so awful. The technicians bullied me and yelled at me, and then returned only a tiny portion of my deposit.
Don't do business with these people

FIDO dont seem to care if you complain

Location: British Columbia, Vancouver
Industry: Telecom
Annoyed By: FIDO


Hi anyone who cares to listen. In a nutshell, my wife and I are having some issues with FIDO regarding the pre ordering of the iphone 5. Basically my wife gets an error on the web site when trying to order although it worked fine for me. I'm an IT guy by trade so I figure that he account need resolving. No fuss you would think. After two phone calls to FIDO. Each one taking 30 mins to be picked up, we got nowhere. We were told that there is no manual procedure for pre ordering the phone, it has to be done via the website (Again, as an IT guy I am thinking hmmmnnnn really).

So as my wife cannot order the new phone I have cancelled my phone order and we have both ordered via Telus.

However I felt Justified to complain so I wrote this email.

My Complaint
"I wanted to let you at Fido aware that its fairly likely that myself and my wife will cancel our accounts at Fido.
We both have had iphones for the last three years on $100 plans. Therefore we are worth $7,500 to Fido over a three year period which we have both just completed.
We have been happy with the service up to know. However I have reserved my iphone 5 and my wife gets an error message when trying to access that page.
She has tried numerous times to accomplish this. She has talked to customer support (waiting 30 mins for Fido to answer) to be told to try again the next day.
The next day she tried again and unsurprisingly this did not work. She rang Fido once more (this time the waiting was less, only 18 mins this time). Once again she was told to try again. At which point she was demanded to speak to a supervisor who was eventually unable to help.
All we want to do is pre order her iphone. It seems that Fido have no manual way for a customer to pre order a phone other than a web site that is not working.
This is just too much
We will try once more tomorrow, morning. However if she cannot order her phone we will go to Telus. Telus are guaranteeing delivery on 5th October. The plan is much less that Fido.
I want my phone and my wifes phone to be handles by the same company.
If Fido are not capable then I will find another company who are.
Please let me know what you plan to do about this. However, if after lunchtime tomorrow then we will have moved over to your cometitor."

So as you see I sent a polite email without too much angst which is I think the way to go. Bu the way when you post a complaint email to FIDO they tell you that they will respond in 24 hours.

So 4 days later I recieved an email. I see this reply as a message to all customers that FIDO do not care. I would guess that somebody did not in fact read my complaint. Anyway have a look for yourself and see what you think.

For my part Telus is the way to go as I cannot be a customer of an organization like this.

The Reply
Thank you for visiting our website and allowing us the opportunity to assist you. My name is Chloe.

Rest assured that we sincerely regret these unusual waiting times.

Our current promotions and the launch of new phones and services are primarily responsible for many of the requests we are currently receiving. As a result, we have also received an increased volume of e-mails, which explains this delay in responding to your message.

I am sorry to learn that you are considering cancelling your Fido service. However, I cannot fulfill this type of request when it is received via e-mail. f you want further assistance regarding the possibilities Fido may have to assist you I invite you to contact Fido's Customer Relations group. You may reach us at:

- 1 888 481-3436 (FIDO) from any phone in Canada or the U.S.
- 1 514 925-4590 from outside Canada and the U.S. (we accept collect calls)

Representatives are available weekdays from 8 AM to 9 PM and weekends from 9 AM to 5 PM.
The termination of your Fido service is effective 30 days following your termination request.
If you are subscribed to a Fido Agreement and choose to interrupt the term, an early termination fee may apply.

Thank you for your understanding.