Sunday, October 4, 2009

I Got Smoked

Location: Other, United States, Illinois
Industry: Retail
Annoyed By: Fair Price Tobacco (d.b.a. ryocigarette.com)


I ordered some roll-your-own loose cigarette tobacco from RYOcigarette.com. The product I ordered was one that I was very familiar with and had bought elsewhere for years. The product I received was in the same packaging I was used to but was a very different product. In fact the product was dramatically inferior and I was unable to use it. I immediately wrote (emailed) the company that I had purchased it from and told them of my dissatisfaction and asked for information to make arrangements to return the product for a refund. After several days of not receiving a response I resent the same letter. I have sent a third notice and have still not received any response at all. It has been nearly 2 months since I received the merchandise.

2 comments:

  1. Yes they are a rip off and I dont forsee them staying in business

    ReplyDelete
  2. You should go to the BBB website and file a complaint like I did. That is the only way these idiots will be dealt with.

    ReplyDelete