Monday, November 19, 2012

Don't use Quick Fix Appliances

Location: Ontario, Toronto
Industry: Utilities
Annoyed By: Quick fix Appliance


Don't be fooled by the testimonials these guys will take advantage of you if you don't watch out

Rude Rick!!!

Location: Other, MIAMI - USA
Industry: Automotive
Annoyed By: ACE TIRE MIAMI


Called on saturday,5975 NW 82nd Ave
Miami, FL 33166
(305) 592-1995
http://www.acetiremiami.com and asked for working hours... Rick said till 3PM
We drove for service... arrived at 2:40, were turn down for service...
later on KICKED OUT!!!
If they are not able to service their customer, why open at all?
VERY DISAPPOINTING for disrespect. Why say you are open to 3, customer drives for a TERRIBLE RECEPTION and service. Rick is rude and not polite! I sugest you take your TIRE business elsewhere!

Traped me and not the mice

Location: Other, Rockville, Maryland
Industry: Other
Annoyed By: WOMAC PEST COTROL


Noticed mice/mouse in my apartment, asked a fried who is retired to help me out. He contacted WOMAC in 131 Cogressional Lane Rockville, MD and asked for service. Once in th ehouse they did not do an inspection, as "I did not specifally asked for inspection" and I just told them that I have seen a mouse, don't know where it came from and needed help. they led my friend to beleave that he needed to py $473.00 for the service, initial service of $195.00 and 6 more services each for $48.00 and he paid in full. The service on the first attempt was so bad, very rude, not taking the shows off, telling us what need to be done and yet didn't do that, that I had to ask another person to help me with my pest issue. I called and asked for the reminder back, I did not want their service to continue and they said "It was not refundable", you have paid for the service, and we can not refund. They charged me 6x $48.00 for the service I do NOT want them to do and are not willing to refund me.
Do NOT use WOMACK unless you want to donate money to this company for NO service

when a nightmare becomes a reality

Location: Alberta, Edmonton
Industry: Automotive
Annoyed By: Sumaru's Auto


Basically, I've been using Sumaru as a mechanic for years and without knowing, there was a new owner takeover. The new owner has no business knowledge, he is a knuckle head, and worst of all, he doesn't know how to fix cars... Lets just say he charged me for NOTHING and expected to get paid for it. Very literally speaking; he couldn't find out what was wrong, but he racked up a bill at around $700. And thought it was OK to forward that bill on to me.. Something is wrong with his morals too I'd say..

Also, there are other websites with more complaints about this place.

Made in China GARBAGE

Location: Ontario, Burlington
Industry: Retail
Annoyed By: Home Depot


Almost everything I have purchased from Home Depot has been scratched during transport due to shoddy packaging. The Chinese can make things cheaply enough, speaking of that, cheap fasteners that break, terrible instructions/drawings, shoddy finishing, poorly matching parts (fit), but they sure have no clue how to pack things for the long trip across the ocean, then the abusive truck drivers speeding over speed bumps (yes, I have witnessed that). Anyway, Home Depot has a product review feature on their website, low and behold, I have tried to review a 5.5 cubic foot Danby freezer FOUR TIMES NOW, they keep rejecting my review because they just want to sell more of them, mine was scratched out of the box and the compressor makes a subtle but annoying whine. Home Depot...if you don't want the truth about the garbage you are foisting on the Canadian consumer, then take down the review feature on your website. I for one have had enough of the garbage you sell and the little punk IT creep that keeps rejecting my reviews, I am paying off my Home Depot credit card and cutting it up. I might use you for the occasional MINOR piece of hardware (pay by cash) but that is it, no more Martha Stewart garbage, Danby, Haier, the list goes on. PICK UP THE PHONE ONCE IN A WHILE AND TALK TO YOUR CHINESE FACTORIES, not rocket science, or get a purchaser with a brain.

Macdonalds broke my tooth

Location: British Columbia, Kelowna
Industry: Restaurant
Annoyed By: An object in their hamburger broke my tooth


I bit into a McDonalds hambuger recently and had my tooth broken. Whatever was in there was extremly hard and cracked my lower molar. This incident csot me $1200.00 to get repaired.

I compalined to MacDonalds but they denied all liability.

BEWARE OF FOREIGN OBJECTS in Macdonald hamburgers!!!

Thursday, October 4, 2012

Charged $500+tax to install a part worth $99+tax

Location: Ontario, Toronto
Industry: Other
Annoyed By: Quick Fix Appliance


Horrible experience with Quick Fix Appliance in Toronto. First, I don't know who they are. They don't have any names on their website, and they sign all emails as "quick fix".
The transaction with the technician was okay, until they showed up with a part and I asked for proof that the part was newly purchased, and not used or refurbished. They couldn't provide me with that proof, so I cancelled the order. Fine, but then they charged me every fee imaginable for the cancellation, and the diagnosis of my dryer ended up costing me over $200, with no part and no repair.

Then I called a local part depot. I found out that the part quoted by Quick Fix could be easily be obtained for $99+tax. Quick Fix quoted me over $500+ tax.
The dissatisfaction on the pricing is just the tip of the iceberg. The technician got into a verbal altercation with me and my husband that almost ended in a fist-fight, it was so awful. The technicians bullied me and yelled at me, and then returned only a tiny portion of my deposit.
Don't do business with these people

Monday, September 24, 2012

FIDO dont seem to care if you complain

Location: British Columbia, Vancouver
Industry: Telecom
Annoyed By: FIDO


Hi anyone who cares to listen. In a nutshell, my wife and I are having some issues with FIDO regarding the pre ordering of the iphone 5. Basically my wife gets an error on the web site when trying to order although it worked fine for me. I'm an IT guy by trade so I figure that he account need resolving. No fuss you would think. After two phone calls to FIDO. Each one taking 30 mins to be picked up, we got nowhere. We were told that there is no manual procedure for pre ordering the phone, it has to be done via the website (Again, as an IT guy I am thinking hmmmnnnn really).

So as my wife cannot order the new phone I have cancelled my phone order and we have both ordered via Telus.

However I felt Justified to complain so I wrote this email.

My Complaint
"I wanted to let you at Fido aware that its fairly likely that myself and my wife will cancel our accounts at Fido.
We both have had iphones for the last three years on $100 plans. Therefore we are worth $7,500 to Fido over a three year period which we have both just completed.
We have been happy with the service up to know. However I have reserved my iphone 5 and my wife gets an error message when trying to access that page.
She has tried numerous times to accomplish this. She has talked to customer support (waiting 30 mins for Fido to answer) to be told to try again the next day.
The next day she tried again and unsurprisingly this did not work. She rang Fido once more (this time the waiting was less, only 18 mins this time). Once again she was told to try again. At which point she was demanded to speak to a supervisor who was eventually unable to help.
All we want to do is pre order her iphone. It seems that Fido have no manual way for a customer to pre order a phone other than a web site that is not working.
This is just too much
We will try once more tomorrow, morning. However if she cannot order her phone we will go to Telus. Telus are guaranteeing delivery on 5th October. The plan is much less that Fido.
I want my phone and my wifes phone to be handles by the same company.
If Fido are not capable then I will find another company who are.
Please let me know what you plan to do about this. However, if after lunchtime tomorrow then we will have moved over to your cometitor."

So as you see I sent a polite email without too much angst which is I think the way to go. Bu the way when you post a complaint email to FIDO they tell you that they will respond in 24 hours.

So 4 days later I recieved an email. I see this reply as a message to all customers that FIDO do not care. I would guess that somebody did not in fact read my complaint. Anyway have a look for yourself and see what you think.

For my part Telus is the way to go as I cannot be a customer of an organization like this.

The Reply
Thank you for visiting our website and allowing us the opportunity to assist you. My name is Chloe.

Rest assured that we sincerely regret these unusual waiting times.

Our current promotions and the launch of new phones and services are primarily responsible for many of the requests we are currently receiving. As a result, we have also received an increased volume of e-mails, which explains this delay in responding to your message.

I am sorry to learn that you are considering cancelling your Fido service. However, I cannot fulfill this type of request when it is received via e-mail. f you want further assistance regarding the possibilities Fido may have to assist you I invite you to contact Fido's Customer Relations group. You may reach us at:

- 1 888 481-3436 (FIDO) from any phone in Canada or the U.S.
- 1 514 925-4590 from outside Canada and the U.S. (we accept collect calls)

Representatives are available weekdays from 8 AM to 9 PM and weekends from 9 AM to 5 PM.
The termination of your Fido service is effective 30 days following your termination request.
If you are subscribed to a Fido Agreement and choose to interrupt the term, an early termination fee may apply.

Thank you for your understanding.

Theiving, lying restaurant

Location: Quebec, Hull
Industry: Restaurant
Annoyed By: Cafe Jean Sebastien Bar


Used to love this place (49 Saint Jacques in downtown Hull) but not any more, not since they changed ownership/management over a year ago. Subjective things such as lower quality menu are one thing, but not getting stiffed when came time to pay.

We tried to pay with one of their gift certificates, but, in spite of the amount on the certificate being several dollars more than what was on the bill, they refused to give us change, saying they never did (lie, the place used to) and that this was the industry standard (again, major lie.)

You have been warned. Pity, used to be such a great place ...

'Best Western'? No, 'Worst Western'.

Location: Ontario, Ottawa
Industry: Other
Annoyed By: Best Western hotel chain


Was planning on attending a small convention held at an Ottawa Best Western hotel this weekend. Found out what the cost for a single room was and, ensuring they still had some available, went out there. Arriving at the location, I walked up to the registration desk and again made sure rooms were available at the price, at which point I started taking out money from my pocket.

"Oh, no," said the clerk, "we don't take cash for room reservations."

I pointed out it wasn't a reservation, I was booking a room for immediate use.

"Oh, no," said the clerk, "it's new hotel policy not to accept cash for rooms, only credit cards."

I NEVER do credit. Too many people get burned with that (look at how the world economy nearly collapsed because of credit problems).

Went to someone I know on the convention committee. He didn't believe me. Fifteen minutes later he walked out of the hotel manager's office, aghast. The convention committee hadn't known.

Next year the convention will be elsewhere. Meanwhile, I turned around and left, not wanting to spend another minute in a place that treats (if that's the right word) its customers that way.

Avoid Best Western.

Wednesday, September 19, 2012

What to have your money stolen then shop here.

Location: Other, Hartselle
Industry: Technology
Annoyed By: Proud Shopper aka proudrebel.com


I ordered a flag from this so called online store.
After 18days I had not received the item.
I emailed to find out the status.
I emailed again 2 days later stating that I would need to dispute the charge since I had not reply and no item.

Within minutes the owner replied.I will edit the reply due to language.

Then, your order is cancelled. NO ONE gets merchandise after making a threat, a$$h0le!

Ron

This is the reply you get when stating that you need a refund our I will have to file with small claims.

F#$@ you, you whiney little bastard with more spare time than sense!!

Ron


Finally I was still not refunded and I gave him one more chance to do the right thing.

You stupid, simple-minded little mother@#$%er! Spin off and waste all the time and money you can, dipsh!t! All you will EVER be entitled to is your full refund. The court will laugh in your stupid face!

Ron

This is not an online store this is a simple scam site. The only thing the site offers is theft by deception.
You will not get your item or your money.

If you like to have your money stolen shop here.
proudrebel.com
Owner
Ronald G Hammon
806 Rhodes St NW
Hartselle, AL 35640-4437

We will close your account with us cause we do not want to be a backup vendor.

Location: Quebec, Montreal
Industry: Other
Annoyed By: Michael (Owner of Aerial Equipement Parts)


On September 10 2012 i sent an email to Aerial Equipement Parts asking them if we can open a credit a credit account with them, until now we have had an account but payable by credit card only. Here is their response:
--------------------------------------------------------------------------
Hi

You do not have an open account. You can order online with a visa, mastercard, or discover.

Thanks

Michael
--------------------------------------------------------------------------

So we asked if we can open a credit account, which he then told us the following:

--------------------------------------------------------------------------

Hi-

I am sorry but placing 1-2 orders per year does not qualify for open terms. Where are you currently purchasing all of your parts?

-------------------------------------------------------------------------

Our answer to this email was as follows:

-------------------------------------------------------------------------

Hi, i am saddened to hear that we do not qualify to purchase from your company and receive an invoice for what we purchase, happily we are currently purchasing all of our parts (approximately $500,000.00 from JLG, Skyjack and Genie combined) from companies that offer good companies like ours open credit after a credit verification and/or several purchases. Since purchasing by credit card is not always freezable, not many companies enjoy using a credit card for purchasing parts for resale. Thank you, but we will take our business elsewhere since you are not the only aerial parts supplier available.

--------------------------------------------------------------------------

Michael from Aerial Equipment Parts the sent me an email stating that he would close out our account, I called him back and told him that we do not wish that he close our account, i ask that he keep that account open since we may need to purchase parts from time to time. The next thing he told me shocked me. He actually told me that he did not want our business, he said " We do not want to be a BACKUP VENDOR" so he was closing our account. Imagine being told by an owner of a company, "buy all your parts from me or nothing at all" Unbelievable, it's like walking in Walmart and being told "sorry we do not want your business since you also shop at Target.

Tuesday, September 4, 2012

LazyBoy Furniture Gallery Richmond BC

Location: British Columbia, Richmond
Industry: Retail
Annoyed By: All of them !


This is the shoddiest run store I have ever encountered
I bought a sofa bed on May 20th and told it would take 8 weeks to arrive !!! I agreed to this thinking that was nuts. So here we are on Sept 4th and it has just arrived along with a coffee table I bought which looks Horrible it full of holes !!!!! so of course as usual I phoned them to no avail the stupid woman who helped me of course is not in (never is) leave a message they say ya right she has only answered me once and I have phoned on several occasions. the 8 weeks turned into 3 months and no one spoke me I have gone into the store and they are all sitting on their computers and they sorta glance up and decide I guess if you can afford thier overpriced crap sooooo guess what no one approaced me gee go figure this is the worst Customer service I have ever seen in my life once they got my 3 thousand of course you hear nothing I would not ever recommend this store if your life depended on it !!!!!! and it's still not over !!!! grrrrrr yes I am angry and annoyed Don't ever go here !

Tuesday, August 21, 2012

United Airlines ‘Lost’ an Unaccompanied Little Girl, Refused to Help Parents Find Her



















The No Asshole Rule author Bob Sutton took to his blog yesterday to tell an incredible story about a fuck-up of staggering proportions involving United Airlines, breathtaking amounts of buck-passing, and a lost little girl.

In the abridged version of this story, Sutton's friends Annie and Perry Klebahn sent their 10-year-old daughter Phoebe to camp in Grand Rapids, which required her to fly as an unaccompanied minor aboard a United Airlines flight from San Francisco to Chicago.

In Chicago, a person from an unaccompanied minor service employed by United was supposed to greet Phoebe and take her to her next flight. That never happened.

Here's Sutton's complaint letter.

Monday, August 20, 2012

Service -Onatrio abuse

Location: Ontario, Richmond Hill
Industry: Government
Annoyed By: Service Ontario worker


I was with my 3 and 1 year old waiting in line to get my kids health cards renewed when my daughter barely touched the man in front of us with her dress, he started yelling at us, telling us we need to give him his space and I told him that he should move away, its just kids (not like they were actually touching him. My kids are very well behaved, we even get compliments) So he started yelling things hysterically and when I told him to leave me alone in a normal voice he told me "Shut up f***** c**t" everyone is the room heard and grasped, my son got scared and started crying loudly and when I asked one the worker in Service Ontario kiosk if she could do something about him yelling she said I can just ignore him, then they offered if they can help him but everyone in line had to wait and then the same lady asked me to TAKE MY KIDS OUTSIDE!!!!because my son was still crying. I mean is it even legal to do that?! you can't ask someone to leave because your kids are crying, not only he started crying because the man inside was yelling at us!!!!

Friday, August 17, 2012

Mobile upholstery Biggera Waters QLD Australia

Location: Other, Gold Coast Brisbane
Industry: Manufacturing
Annoyed By: the man who just came to my house and refused to give me his name!


Sent this guy around to repair a lounge bought elsewhere. Sure not his fault the lounge was faulty but he was hired by them to come and fix it.

Rude and could not care less- said at least six times while he was there "its not my problem". Maybe not but you were sent to fix it.

Absolutely had a care factor of zero. Would not recommend their services if this is an example of what they are like.

Brampton East Canadian Tire

Location: Ontario, Brampton
Industry: Retail
Annoyed By: the staff


Went there to purchase a huge window AC, gf and I stood by ACs for 25 minutes before anybody would help us, even the idiot store manager looked at us several times wondering why we were just standing there. The regular floor staff passed by us numerous times, the same staff over and over. Then they wonder why people flock to American chains. They even helped other people close by that showed up after us. We are normal looking people, showered, not missing any teeth, lol, maybe that's the problem, we are the wrong colour to live in Brampton, that's why I am moving away from this pathetic city.

Thursday, August 2, 2012

I Wouldn't Let Reg Sumaru Service My Daughters Tricycle

Location: Alberta, Edmonton
Industry: Automotive
Annoyed By: Sumaru Automotive


Had Sumaru Automotive change the timing belt on my J30. When I picked up the car it didin't seem to run properly and the belt was noisy. Brought the car back and was informed that the new belt tensioner was defective. They charged me $600.00 to install a replacement belt tensioner. The car still did not run right and I took the car to Infiniti and had them check it out. The electrical connector for the water temperature sending unit was damaged and was not making a proper connection, the timing was out as the bolts for the timinng adjuster were loose and a couple of vacuum lines were not connected.

Ted Rathbone

Wednesday, July 25, 2012

Proud Shopper LOOK OUT

Location: Other, Salt Lake City
Industry: Other
Annoyed By: Proud Shopper


I ordered some do-rags. The money come out of my bank the next day. A month later and nothing. I sent several e-mails to Ron, NO response. I called and get a machine that tells me the line is busy and hangs up. Unless you like your brain to bleed i would stay away.

Friday, July 20, 2012

Elite Heat Pumps, New Brunswick

Location: New Brunswick, Moncton
Industry: Other
Annoyed By: Owner and Products


Stay away. Beware!!!! Cheap product. Elite buys them from the cheapest bidder in China, then re-sold as 'Elite' Heat Pumps. Warranty only for one year on labour. Owner does not give a 'CRAP' about customers.

Here's my story:

Purchased two heat pumps, 2 years ago. One pump for each floor. One works like a charm, the other is a lemon. It's been serviced 4 times, and we regularly have to re-set the breaker as it keeps tripping it. Right now, i have no air conditioning. I called for service. AGAIN. I politely (but aggressively) asked why... why! had they not replaced it from the beginning of our issues? This is obviously a lemon, it's crap. Keeps giving us problems (the heat got stuck on 'on mode' one month, and we didn't realize until we saw the inflated power bill that it was malfunctioning that month. Again.) Of course, the clerk (receptionist) can't do anything for me. Asked me if I'd like to speak to the owner. "SURE!" I say.

There was a brief delay... I was not put on hold. It almost seemed like the receptionist simply passed the phone to the owner. He picks up the phone and says: "If you say 'crap' once, i'm going to hang up on you!". - no hello, no 'how can i help you'. Nothing.

I burst out laughing! Then I say: "What... would you prefer I use other choice of words?" He says: "If you do, you'll be talking with yourself." I say: "Now, really!! isn't that a nice way to answer a customer's phone call!" He says: "You started it". I say: "you're the one who sells crap! I'm in need of 6 other heat pumps and you can be sure Elite Heat Pumps will NOT SEE A PENNY of it." He says 'fine then". I say "fine then." click. Click.

Selling cheap, crap products is one thing. Back this up with an idiotic owner and poor salesmanship, you've got a recipe for disaster. It's a wonder they are still in business.

When purchasing a Heat Pump for your home, please look for recognized brands: Lennox, Carrier, Westingouse, Mitsubishi, etc.... Do your homework, paying a little extra will be worth it in the end. Oh, and stay away from Elite Heat Pumps!

Do the world a favour and help companies like this into bankruptcy. Even if it means that I won't be able to get cheap Chinese parts for my units when they break again and that I'll probably have to spend another 10K to change to a better brand!

Dissatisfied to the max.

MHSTA

Parcels2Go don't go anywhere

Location: Other, London
Industry: Other
Annoyed By: Parcels2Go


Here is the text from theLive Chat window.The only way that you can contact them!



Welcome to Parcel2go.com. Someone shall be with you shortly.

You are now connected with Samantha

Sally: Hi can I speak to Josh please?

Samantha: Unfortunately Josh

Samantha: Is not available I am afraid Sally

Samantha: Am I able to help

Sally: He was suppossed to be updating me on my delievery today as I have been waiting for it for days. Can you check where it is for me pleas P2G9393180

Samantha: Can you give me a minute or two to look into this for you?

Sally: Sure

Samantha: Ok we have sent a request last night but unfortunately awaiting an update from the courier I am afraid.

Sally: That is what happened on Wednesday night. Who is the courier, can't I call them?

Samantha: This is booked via Collect+

Samantha: And unfortunately we do not have an update

Samantha: As soon as we have this you will be contacted

Sally: Any idea when that will be?

Samantha: We should have an update within 24-48hours after we contacted them

Sally: I told them on Wednesday that I needed them by today, this is no good

Samantha: I do apologise

Samantha: As soon as we have a response from the courier we will contact the sender

Sally: It will be too late by then. Josh said they would be here today and that he would eep me updated. Someone needs to do more

Samantha: I do apologise but unfortunately until we have an update I cannot advise furthetr

Samantha: Further*

Sally: This is insane. I have been trying to get these since the 9th and nobody can help.This service clearly does not work. Can somebody call me please

Samantha: I understand but unfortunately we need to await an update from the courier

Sally: No good, what number can I call to complain?

Sally: I was promised last night by Josh so somebody needs to sort this out today

Samantha: Unfortunately as you are not the account holder.

Samantha: You will need to contact the account holder to make a complaint

Sally: I don't care, I want to make a complaint, what is the number or do you just want me to go to trading standards

Samantha: Our office number is 0871 330 8066

Samantha: But the phones team will advise you the same as myself

Sally: Can I speak to your boss then please

Sally: I could just post this straight to my twitter account and let the world know about the great service Parcel2Go offers

Samantha: My supervisor will advise you the same you need to contact the account holder as they are the customer with Parcel2go.com

Samantha: I will pass you to Sarah my supervisor

Please wait while I transfer the chat to Sarah.

You are now connected with Sarah

Sarah: Hi Sally

Sarah: Can you give me a minute or two to look into this for you?

Sally: This is the last line from your tracking update. I have contacted you 4 times since then as has the person that is trying to send the item to me. We have both been told it would be delievered but it hasn't. 09/07/2012 09:09:00 Delivery attempted, we will reschedule Enroute

Sarah: I do apologize Sally but if you do wish to make a complaint re this servcie you would need to go though the sender as they are the account holder.

Sally: OK, 'll just add this whole chat window to my twitter and blog. I own an advertising agency in London, a big one!

Sarah: Im sorry you feel the need to do this Sally but you are not the account holder you would need to go though the person who booked the order with us.

Sally: The worst service I have ever had from any courier company ever. Not only can you not get the item delivered but you cannot find out where it is or give me a number that I can call them on or find out where it is yourself. Your tracking information is 4 days out of date and you cannot get a response by email in less that 24-48 hrs. Really stunningly bad service.

rip off

Location: Other, U.S.A.
Industry: Automotive
Annoyed By: The Proud Shopper-"Ron"


placed an order Feb.19,2012 and it said it can take up to 3 weeks to ship because shirts have to be printed-ok I got that,but I also ordered silk flags.I waited 3 weeks and no sign of my order or no word.I contacted proud shopper-Ron- was informed the flags got lost in shipment and he would ship that day. I got the shirts after a 2 month waiting period and me having to contact Ron every couple of weeks.After 2 1/2 months of waiting I told him to cancel the flags.gave him a week to refund my money and contacted him-He said I cancelled the order.I told him after 2 1/2 months of waiting and him refusing to send the flags and I wanted my money back or him ship the flags.Told me he would rather refund my money so I told him to do so.He then informed me that the flags were never available.That no one makes them any more.Isn't there some kind of law advertising stuff for sale you can't produce?? It's almost a month later and he still has not refunded my money.. PEOPLE TAKE A FOOL'S ADVICE AND TELL EVERYONE YOU KNOW--DO NOT ORDER ANY THING FROM THIS Place!!!

Tuesday, June 19, 2012

Malll Jewelry Stores Not So Sparkly

Location: Other, Omaha
Industry: Other
Annoyed By: Broadkey's

I bought a pair of diamond and rose gold earrings from Broadkeys (a U.S. jewelry store in malls) in 2011 and one of the dangling pieces on the earring fell off. I took it into the store and they wouldn't fix it without charging me. Whatever happened to standing behind the products you sell? Don't shop there! Spend your hard-earned money at a reputable jewelry store in your town -- not at a mall jewelry store like this one!

Digical Provide Bad SEO Services

Location: Other, Los Angeles
Industry: Technology
Annoyed By: A Web Marketing Company


Few Months ago i contacted Digical Company for my website Marketing. Basically i am running an online store where have garments stuff. By having an ecommerce website i always need a traffic to sell out my products.
This company tell me that they will start SEO by using white hat techniques and their marketing strategies are beneficial for me.
But i was shocked when i saw my website rankings have dropped from the Top 5 pages. A lot of money I had spent on SEO, backlinks etc are all being wasted.
Then i realized that Digical given me not a valid services.

Wednesday, June 13, 2012

very unhappy customer!!!!

Location: Other, HOLIDAY FLA.
Industry: Other
Annoyed By: proudshopper.com

I made an order w proudshoppers on 5/10/2012 and never recvd. anything or heard anything from this jerk--f!!! He drew on my bank acct. the following day which was 5/11 2012. the amt. was $34.50 !!! I GUESS WHEN I GET DONE TYPING YOU I WILL BE TALKING TO BBB!!!! AND POSSIBLY THE ATT. GENERALS OFFICE!!!

Monday, June 4, 2012

Air Canada Bullshit customer service

Location: Quebec, Montreal
Industry: Transportation
Annoyed By: Air Canada customer service


Air Canada has very bad service over the phone! I wanted to change my ticket. It takes them forever to find tickets for me. The customer service used my previous credit card info without my authorization. An agent called Marsha told me the previous agent gave me the wrong price. Marsha yelled at me and threatened me, saying if I want to escalate the situation, I won't get the ticket with a good price. Bullshit service!

Thursday, May 31, 2012

Paid $130 for nothing!

Location: Alberta, Calgary
Industry: Finance
Annoyed By: Shoeboxed.com


They STATE: The fastest way to turn a pile of receipts into digital data for effortless expense reporting, accounting, bookkeeping, and tax preparation.

I sent them my receipts, they only scanned some of them, and they didn't enter the taxes like it states on the website. Upon discovering what they did was useless I wanted my receipts back - upon request of course.

They told me they sent my receipts on the 8th, I called on the 18th because they told me it would take 10 days. I called again asking for the tracking number - no tracking available. They insisted they mailed them on the 8th and to be patient. I called again on the 24th, not only was there no tracking but no insurance so if my receipts were lost I could only sue them for damages. Finally the box arrived on the 29th Imagine my dismay to read the shipping slip wasn't filled out until the 18th and didn't get post office until the 24th.

When I asked for my $136 back they told me I didn't qualify for a refund because they did their job.

Friday, April 27, 2012

Food Order-taking issue becomes the customer's issue

Location: Ontario, Toronto
Industry: Restaurant
Annoyed By: How rude the waitress was

Aji Sai restaurant (All your can eat japanese food) on Queen West.

While the AYCE food there is not bad, they have absolutely terrible service.
I was there on yesterday, a Thursday after work hours.
I was sitting towards the back of the restaurant. The waiters/waitresses do not come by often. I had to constantly wave frantically for them to see us. As a result, we do not get water/tea refills as often as we do at other restaurants.
The waitress that took our order had issues hearing we wanted one of the dishes canceled (upon ordering said sesame chicken, then told her, cancel that one and replace with terriyaki steak instead), to be replaced by something else. So when the food came and we asked her to take the chicken back as we do not want to waste food, she gave up a nasty glare. Then, the steak that was suppose to replaced her by-mistake taken order never came (and so did all the remaining ones that got missed and never came as well) So we followed up again. She then proceeded to say, "you want BIG or SMALL dish, you know, if you order and you don't finish, you have to PAY for it.". Her tone was extremely rude!

I'd been to the other Aji Sai and had had much better service than what I'd experienced last night. I do not think I'd like to come back to this restaurant anymore.

Sunday, April 8, 2012

Do not call after lunch

Location: British Columbia, Surrey
Industry: Automotive
Annoyed By: ADP Distributors Inc

Afternoon receptionist is rude.

Worst Customer Service Ever

Location: British Columbia, Surrey
Industry: Automotive
Annoyed By: ADP Distributors Inc

This company really needs to wake and look at their customer service. Firstly, why do they have a quiet stutter who can not enunciate words. Good Af-ter-noon Adp Dis-trib-utors. What is usta minute?
How many times do I have to call back before getting a live person? I don't care if your receptionist is across the street or the world. Why aren't calls transfered to the department I ask for?

Monday, March 19, 2012

What business are you in anyway?

Location: Ontario, Toronto
Industry: Retail
Annoyed By: Merchant of Tennis

I recently purchased a NIKE Dry weave shirt for my son. After one wearing, the shirt started to fray in several spots. I tried to return a shirt after only 3 days. The return warranty printed on the receipt states full refund within 30 days. I paid full price and had the receipt with me.

Two sales people commented that Dry weave shorts are not suitable for racquet sports, since everything will catch on them. They work in a Racquet sports store! Why are they selling these items if they are not suitable for the sports They SPECIALIZE in!

In they end, they said that there was no defect and that to play racquet sports, you should wear cotton shirts! Unbelievable! No refund was allowed and I left the store. I want everyone to read about my experience!

Monday, March 12, 2012

IM SOOO PISSED: AXISDR

Location: Other, Singapore
Industry: Technology
Annoyed By: AXISDR

BEEN waiting for my hard drive to repair for SUCH A LONG TIME,
Contacted this company AEXISDR 2 weeks ago about data recovery. They stated $50, and no additional fee. They stated that my warranty will be able to cover the data recovery, so with $50, I said, okay.
Then, to my horror, they sent me an evaluation stated it needs about a thousand dollars for the recovery. SHOCKED. Told them to cancel immediately, and asked if they could do a waiver for me, because there was a misunderstanding between us.
NEED the laptop that time urgently for school, and WTH, he didn't reply any of my messages back to me.
Called back today, and he shouted back at me. He said the waiver was not possible and IF SO, why did he keep me in the dark and not tell me ANYTHING about it for 2 weeks??
HORRIBLE (and the WORST) CUSTOMER SERVICE EVER with AEXISDR receiver (Samuel David) talking back at me.
My hard disk is left at the company for 2 weeks with no action done to it whatsoever, and no email was replied to me to tell me about any status of my situation.
So utterly pissed.
Oh, and yes, I have to pay $53.50 for NOTHING absolutely done at all to my hard drive.
Such a bunch of CHEATERS.
Oh, and to add, they did not have ANY payment mode EXCEPT asking me to GO DOWN TO THE SITE to pay up. That's like incurring me more losses than ever for NOTHING done at all.

bad service

Location: Other, CAPETOWN
Industry: Telecom
Annoyed By: vodacom

hi world I would like to tell you a story of a cellular company VODACOM that promises you the world and gave you a toilet yes vodacoms personell wipe theyre back sides on you and theyre chiefs who get an fat pay are even worse yes when you have a legit claim or an complaint they promise you dont worry you are an Valued customer but they never get back to you this is now going on since september 2011 and they just ignore you and hope you will go away but they forget the most important fact is that without a client they cant get pay they just do as they please and to hell with you well i have news for vodacom i am telling the world of theyre pathetic non existing service so let them feel where it hurts IN THE POCKET

Soft Moc is a joke

Location: Ontario, Ottawa
Industry: Retail
Annoyed By: Soft Moc

I am writing because I recently experienced the powerlessness of being a consumer. I recently went to Soft Moc and bought their weather protectant spray. On the bottle it states it is good for all fabrics. Just to be sure, I asked the clerk who agreed it can be used on every kind of shoe. On the bottle, it says to test spray on an inconspicuous area. I followed the directions, waited a couple of hours (the recommended time on the bottle) and checked the shoes. No stains. So I sprayed my $110 shoes and now they are ruined! They were black shoes and now they have white spots everywhere - on the fabric, as well as the rubber soles. When I returned to the Billings Bridge location, I brought along my ruined shoes and explained to him I wanted $110 so I could replace my shoes. The clerk seemed annoyed with my problem, just shrugged and said there was nothing he could do about it. Because I bought the shoes at a different store, there was no remedy for my problem, or so they said.

When I called head office, the woman on the other end was extremely rude. She stated this was store policy and I was just going to have to "deal with it." I asked to speak to someone in management and she said they were going to say the same thing to me. I insisted and finally got through to someone higher up. This woman said she would be sending me a cheque for $13.19 for the cost of the spray itself, in the mail, but there was nothing they could do about my ruined shoes because they weren't purchased at Soft Moc. After 3 days of calling management, they offered me a $25 gift card for my $110 shoes.

When you sell a product and it's defective, how is that the consumers fault? The company should be responsible for its failures, not the customer. I sent them pictures of my shoes, and I even offered to send them in the mail - at my expense - if they simply gave me my $110. They declined. You would think, at the very least, the company would want my ruined shoes so they could test them and see what is wrong with thier spray. Was it a bad batch of spray? Or does their spray simply ruin shoes from quality locations? Either way, this is unethical business practice, and I figured this is the only way I can hold them accountable.
In the end, I turned down their $25 gift card because I cannot shop there in good conscience. Now this company is continuing to sell it's spray without taking my ruined shoes and looking into the problem. How many more consumers will be duped into buying this product, only to find that it has ruined their footwear?

Wednesday, February 29, 2012

The birthday gift

Location: Other, Santa Cruz, California
Industry: Technology
Annoyed By: Sales persons


Yesterday I went into the local Best Buy in Capitola, California with the intention of purchasing an Ipod and Ipod port. I was prepared to spend around 200.00 for her gift. She loves music but has been without a player of any kind since the fire. So, after after waiting 20 minutes at the MP3 section of the store, I search for a sales person. The first one I asked rushed off stating that she was busy. So I look around again and find what I thought would be a helpful sales person and may have been if we weren't interrupted by another sales person that took him away. I did get enough information from this person to determine that the price of the songs from the Itune store would be cost prohibitive. So, I go over to the Sirus radio which is in the Audio car department...waiting....waiting...searching...
I realize that I am developing a crane neck syndrome, and I am not the only who one who is...waiting...waiting...So, I go up to the front door to where the manager of the store is sitting but apparently does he not have a clue about how his store is functioning. I ask for assistance from a sales person. The sales person, (the same one who was taken away earlier) explains the system, and more importantly, the cost. I decide on a boom box. Rather than wait again, I search on my own. In a tucked away corner I select from a very limited selection...I long for the days for more than one tech store in this county.

$50 for nothing

Location: British Columbia, Richmond
Industry: Retail
Annoyed By: BattDepot.com


Ordered batteries for laptop and camera. Used their search and descriptions to ensure I ordered the correct ones. Upon arrival the camera batteries were clearly too big. The laptop battery didn't charge. Contacted tech support, live chat, and email for laptop battery, and got no response. Search the internet for possible solutions and some worked, it started charging, but now wouldn't hold a charge. Spent days jumping through hoops to return the product. I was interested in exchange, but instead they gave the money back. Minus 15% stocking fee. They stated that it was my fault that I got the wrong product. So with paying to ship the product to me, and shipping back to them and the 15% stocking fee I spent $50 for nothing.

Thursday, January 26, 2012

SOFT MOC = SHADY BUSINESS PRACTICES

Location: Ontario, Ottawa
Industry: Retail
Annoyed By: Head Office


I am writing because I recently experienced the powerlessness of being a consumer. I recently went to Soft Moc and bought their weather protectant spray. On the bottle it states it is good for all fabrics. Just to be sure, I asked the clerk who agreed it can be used on every kind of shoe. On the bottle, it says to test spray on an inconspicuous area. I followed the directions, waited a couple of hours (the recommended time on the bottle) and checked the shoes. No stains. So I sprayed my $110 shoes and now they are ruined! They were black shoes and now they have white spots everywhere - on the fabric, as well as the rubber soles. When I returned to the Billings Bridge location, I brought along my ruined shoes and explained to him I wanted $110 so I could replace my shoes. The clerk seemed annoyed with my problem, just shrugged and said there was nothing he could do about it. Because I bought the shoes at a different store, there was no remedy for my problem, or so they said.

When I called head office, the woman on the other end was extremely rude. She stated this was store policy and I was just going to have to "deal with it." I asked to speak to someone in management and she said they were going to say the same thing to me. I insisted and finally got through to someone higher up. This woman said she would be sending me a cheque for $13.19 for the cost of the spray itself, in the mail, but there was nothing they could do about my ruined shoes because they weren't purchased at Soft Moc. After 3 days of calling management, they offered me a $25 gift card for my $110 shoes.

When you sell a product and it's defective, how is that the consumers fault? The company should be responsible for its failures, not the customer. I sent them pictures of my shoes, and I even offered to send them in the mail - at my expense - if they simply gave me my $110. They declined. You would think, at the very least, the company would want my ruined shoes so they could test them and see what is wrong with thier spray. Was it a bad batch of spray? Or does their spray simply ruin shoes from quality locations? Either way, this is unethical business practice, and I figured this is the only way I can hold them accountable.

In the end, I turned down their $25 gift card because I cannot shop there in good conscience. Now this company is continuing to sell it's spray without taking my ruined shoes and looking into the problem. How many more consumers will be duped into buying this product, only to find that it has ruined their footwear?

Customer Service needs improvement

Location: British Columbia, Surrey
Industry: Automotive
Annoyed By: ADP Distributors Inc


This company does not listen the Customer. Why do I have to hold for 15 minutes? Why can't the receptionist help? Why do they have a soft spoken, stutterer in a noisy room? -- WAKE up; customer service starts at the receptionist.

Tuesday, January 10, 2012

Consumer

Location: Ontario, Toronto
Industry: Retail
Annoyed By: E Z Eye Care Ltd


My contact lense was torn and for emergency purpose I went to this store to get a pair of contacts. The owner asked what brand I was wearing. I told her the brand name but she didn't have them in stock. So she suggested me to purchase another brand. I agreed because I need them immediately otherwise I could not see. I have never purchased the brand she suggested and so I didnt know the retail price for it. She told me 3 pairs for 70 dollars. I google and found out that same brand only cost 30 dollars retail. I went back to her the next day and I told her they dont fit me right. She said come back next week and I will exchange 2 pairs of contacts of your brand. Next week I went to pick them up, she said she gave me 1.5 pair of contact lenses (not in a box, just indivudial lenses in a case) and said I only have 3 right now. Come back again and I will give you the other one. I looked at the case and it said "not for individual sale" and they are expired. I told her I am not going to take these. The owner said she will order them and she asked me to go back in 2 to 3 weeks.

As of today, I still havent got my lenses and I am writing this because I do not want anyone to fall into her trap. The owner is totally a dishonest business person.

E Z Eye Care Ltd @ 200 Wellington Street West, Toronto ON M5V3C7. Never go to this store. They are scam artist.

Sunday, January 8, 2012

Business Banking

Location: Ontario, Guelph
Industry: Finance
Annoyed By: Teller


I own a business in Guelph, Ontario and opened my account for my business a few months ago. I was told I had to PAY for some pre-printed deposit slips (on top of the regular monthly fees) so ok I did. My business is mobile so I sometimes will go straight to the bank to deposit cheques before going back to the office where my deposit slips are.
When I get to the bank without a deposit slip the tellers will look at me like I have just asked them to prepare my taxes for last 10 years. Apparently typing in a series of 8-10 numbers and getting a slip to run through a printer is an extreme amount of work for them. Every month I wonder what I pay my fees for. As far as I am concerned I am paying the wages these "overburdened" tellers are collecting and if I do not have a deposit slip on me they should gladly print one up. If I ran my business with this OBVIOUS "I am doing you a favour" attitude I would have no business left in sight of a week.
Lighten up tellers and be happy you have a job. Provide me the service I am paying for and we will both be much better off

Walmart = defective

Location: Ontario, Brampton
Industry: Retail
Annoyed By: Walmart


Never buy B.U.M. Equipment shoes or Dr. Scholl's shoes at Walmart, Walmart has let the Chinese factories slip on their quality control. The B.U.M. shoes were defective right out of the box, lack of material in the heel area of one shoe, the Dr. Scholl's loafers failed only a month in to light use, the bottom of the soul split almost completely in half, meaning the chemical compound of the rubber used for them was purposely 'lightened' of certain chemicals or was messed up by an incompetent worker. Either way, I hold Walmart responsible, all they do is get cheap garbage in their stores to keep the prices down. If you want quality or something that will last, don't buy it at Walmart. Target is coming, let's hope they are better. I now buy most of my clothes and shoes at Mark's, they come mostly from China too but at least Mark's forces quality from their suppliers.

Saturday, January 7, 2012

Standing up to bad service

Location: Quebec, montreal
Industry: Finance
Annoyed By: Banker


I've belong to this bank for years and so I brought my friend with me so she could open up her account there. We had just moved into our new apartment earlier that day. We went into this mans office (the door stayed open)

Banker: ok so whats your address?

Me: 56 Tucker apt #3, Montreal, Qc

Banker: ok whats your postal code?

Me: Oh I'm sorry I we don't know it yet, we just moved.

Banker: (condescending) So you don't know your postal code?

Me: (still politely) No, we just moved, is it necessary?. Can you look it up?

Banker: (condescending) Soooo, you don't know where you live?

Me: (getting stern) We know where we live, we just don't know the postal code!

Banker: (condescending) You don't know you postal code?

Me: (at this point I stud up from the chair and was yelling) What are you stupid! How many times do I have to tell you we don't know our postal code WE JUST MOVED! (As I slammed my fist on his desk and was yelling in his face)

Banker: Get out of my office!!

Me: NO! I'll get out when I'm damn well ready to! (I sat back down and very very slowly put my papers back in my purse wile staring at him)

Banker:....

So the next day my mom who also goes to that same bank comes up to me and asked me what happened at the bank. I said "nothing". My mother then went on to say "well I donno what you did but when I went to the bank today all the tellers ran up to me and said " I love your daughter!" " LOL turns out the banker I dealt with was an ass to everyone there but no one has had the balls to say anything.

(Don't take crap from people! Stand up when somethings not right)