Tuesday, October 20, 2009

Linksys is freaking useless.

Location: Other, Fort Worth, Texas, USA
Industry: Technology
Annoyed By: Linksys/Cisco

My router (WRT54G) crashed a few months ago. I called customer service and they were absolutely USELESS. After waiting for a lengthy 20 minutes on hold, they told me to do EVERYTHING even a rookie (and i consider myself a techie) would do. Needless to say i had already tried everything they told me. After another 10 minutes or so on hold, they dropped my call! I further researched by myself and found DD-WRT. Fixed the problem Cisco, instead of running Linksys into the ground with your s**ty customer service [where you have people from the Phillippines taking your call, putting you on hold, and looking in their instruction manuals for a simple explanation, and when they can't solve it, they hang up], why not put in some real effort into the products?

Tuesday, October 13, 2009

FairPrice Tobacco RIPPOFF

Location: Other, Small town Illinois
Industry: Retail
Annoyed By: FairPrice Tobacco

They ripped me off for 8.95 due to UPS screwing up the delivery and Them not cooperating with the refund process. UPS stated they would issue a full refund for shipping due to their screwup and FairPrice Tobacco stated that they would not put in for the refund and would not take care of me the customer...........They probably put in for the refund and kept it for themselves........Beware this company because the are very lacking in customer service which is the basis of good business. Complaint filed with BBB

Sunday, October 4, 2009

I Got Smoked

Location: Other, United States, Illinois
Industry: Retail
Annoyed By: Fair Price Tobacco (d.b.a. ryocigarette.com)

I ordered some roll-your-own loose cigarette tobacco from RYOcigarette.com. The product I ordered was one that I was very familiar with and had bought elsewhere for years. The product I received was in the same packaging I was used to but was a very different product. In fact the product was dramatically inferior and I was unable to use it. I immediately wrote (emailed) the company that I had purchased it from and told them of my dissatisfaction and asked for information to make arrangements to return the product for a refund. After several days of not receiving a response I resent the same letter. I have sent a third notice and have still not received any response at all. It has been nearly 2 months since I received the merchandise.