Tuesday, August 21, 2012

United Airlines ‘Lost’ an Unaccompanied Little Girl, Refused to Help Parents Find Her

The No Asshole Rule author Bob Sutton took to his blog yesterday to tell an incredible story about a fuck-up of staggering proportions involving United Airlines, breathtaking amounts of buck-passing, and a lost little girl.

In the abridged version of this story, Sutton's friends Annie and Perry Klebahn sent their 10-year-old daughter Phoebe to camp in Grand Rapids, which required her to fly as an unaccompanied minor aboard a United Airlines flight from San Francisco to Chicago.

In Chicago, a person from an unaccompanied minor service employed by United was supposed to greet Phoebe and take her to her next flight. That never happened.

Here's Sutton's complaint letter.

Monday, August 20, 2012

Service -Onatrio abuse

Location: Ontario, Richmond Hill
Industry: Government
Annoyed By: Service Ontario worker

I was with my 3 and 1 year old waiting in line to get my kids health cards renewed when my daughter barely touched the man in front of us with her dress, he started yelling at us, telling us we need to give him his space and I told him that he should move away, its just kids (not like they were actually touching him. My kids are very well behaved, we even get compliments) So he started yelling things hysterically and when I told him to leave me alone in a normal voice he told me "Shut up f***** c**t" everyone is the room heard and grasped, my son got scared and started crying loudly and when I asked one the worker in Service Ontario kiosk if she could do something about him yelling she said I can just ignore him, then they offered if they can help him but everyone in line had to wait and then the same lady asked me to TAKE MY KIDS OUTSIDE!!!!because my son was still crying. I mean is it even legal to do that?! you can't ask someone to leave because your kids are crying, not only he started crying because the man inside was yelling at us!!!!

Friday, August 17, 2012

Mobile upholstery Biggera Waters QLD Australia

Location: Other, Gold Coast Brisbane
Industry: Manufacturing
Annoyed By: the man who just came to my house and refused to give me his name!

Sent this guy around to repair a lounge bought elsewhere. Sure not his fault the lounge was faulty but he was hired by them to come and fix it.

Rude and could not care less- said at least six times while he was there "its not my problem". Maybe not but you were sent to fix it.

Absolutely had a care factor of zero. Would not recommend their services if this is an example of what they are like.

Brampton East Canadian Tire

Location: Ontario, Brampton
Industry: Retail
Annoyed By: the staff

Went there to purchase a huge window AC, gf and I stood by ACs for 25 minutes before anybody would help us, even the idiot store manager looked at us several times wondering why we were just standing there. The regular floor staff passed by us numerous times, the same staff over and over. Then they wonder why people flock to American chains. They even helped other people close by that showed up after us. We are normal looking people, showered, not missing any teeth, lol, maybe that's the problem, we are the wrong colour to live in Brampton, that's why I am moving away from this pathetic city.

Thursday, August 2, 2012

I Wouldn't Let Reg Sumaru Service My Daughters Tricycle

Location: Alberta, Edmonton
Industry: Automotive
Annoyed By: Sumaru Automotive

Had Sumaru Automotive change the timing belt on my J30. When I picked up the car it didin't seem to run properly and the belt was noisy. Brought the car back and was informed that the new belt tensioner was defective. They charged me $600.00 to install a replacement belt tensioner. The car still did not run right and I took the car to Infiniti and had them check it out. The electrical connector for the water temperature sending unit was damaged and was not making a proper connection, the timing was out as the bolts for the timinng adjuster were loose and a couple of vacuum lines were not connected.

Ted Rathbone