Thursday, August 2, 2012

I Wouldn't Let Reg Sumaru Service My Daughters Tricycle

Location: Alberta, Edmonton
Industry: Automotive
Annoyed By: Sumaru Automotive

Had Sumaru Automotive change the timing belt on my J30. When I picked up the car it didin't seem to run properly and the belt was noisy. Brought the car back and was informed that the new belt tensioner was defective. They charged me $600.00 to install a replacement belt tensioner. The car still did not run right and I took the car to Infiniti and had them check it out. The electrical connector for the water temperature sending unit was damaged and was not making a proper connection, the timing was out as the bolts for the timinng adjuster were loose and a couple of vacuum lines were not connected.

Ted Rathbone


  1. new owners, horrible service, and I felt like I was stepped on in a serious way. The epitome of meandering crooks - or monkeys that steal money -- they think they have legal rights to charge their own hours and their own rate, yet provide no service in a VERY LITERAL WAY -- You want an example of a criminal mechanic -- this is one

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