Friday, July 20, 2012

Elite Heat Pumps, New Brunswick

Location: New Brunswick, Moncton
Industry: Other
Annoyed By: Owner and Products


Stay away. Beware!!!! Cheap product. Elite buys them from the cheapest bidder in China, then re-sold as 'Elite' Heat Pumps. Warranty only for one year on labour. Owner does not give a 'CRAP' about customers.

Here's my story:

Purchased two heat pumps, 2 years ago. One pump for each floor. One works like a charm, the other is a lemon. It's been serviced 4 times, and we regularly have to re-set the breaker as it keeps tripping it. Right now, i have no air conditioning. I called for service. AGAIN. I politely (but aggressively) asked why... why! had they not replaced it from the beginning of our issues? This is obviously a lemon, it's crap. Keeps giving us problems (the heat got stuck on 'on mode' one month, and we didn't realize until we saw the inflated power bill that it was malfunctioning that month. Again.) Of course, the clerk (receptionist) can't do anything for me. Asked me if I'd like to speak to the owner. "SURE!" I say.

There was a brief delay... I was not put on hold. It almost seemed like the receptionist simply passed the phone to the owner. He picks up the phone and says: "If you say 'crap' once, i'm going to hang up on you!". - no hello, no 'how can i help you'. Nothing.

I burst out laughing! Then I say: "What... would you prefer I use other choice of words?" He says: "If you do, you'll be talking with yourself." I say: "Now, really!! isn't that a nice way to answer a customer's phone call!" He says: "You started it". I say: "you're the one who sells crap! I'm in need of 6 other heat pumps and you can be sure Elite Heat Pumps will NOT SEE A PENNY of it." He says 'fine then". I say "fine then." click. Click.

Selling cheap, crap products is one thing. Back this up with an idiotic owner and poor salesmanship, you've got a recipe for disaster. It's a wonder they are still in business.

When purchasing a Heat Pump for your home, please look for recognized brands: Lennox, Carrier, Westingouse, Mitsubishi, etc.... Do your homework, paying a little extra will be worth it in the end. Oh, and stay away from Elite Heat Pumps!

Do the world a favour and help companies like this into bankruptcy. Even if it means that I won't be able to get cheap Chinese parts for my units when they break again and that I'll probably have to spend another 10K to change to a better brand!

Dissatisfied to the max.

MHSTA

25 comments:

  1. I read this article fully regarding the resemblance of most up-to-date and earlier technologies,
    it's awesome article.
    My web site ; bags Of cotton candy

    ReplyDelete
  2. I was able to find good info from your blog posts.
    Feel free to surf my weblog Contact-Us

    ReplyDelete
  3. Hey there! I simply would like to offer you a big thumbs up for your great
    information you have right here on this post. I will be returning to your site for more soon.
    Also visit my web page : Office Furniture Toronto

    ReplyDelete
  4. If you are going for finest contents like me, just go to see this site daily because it provides feature contents, thanks
    My webpage :: www.candecarpetsandvents.com

    ReplyDelete
  5. Thanks for sharing your info. I really appreciate your efforts and I
    will be waiting for your further post thanks once again.
    My blog : Ventrilo control Panel

    ReplyDelete
  6. Right now it sounds like Expression Engine is the best blogging platform available right now.
    (from what I've read) Is that what you are using on your blog?
    Feel free to surf my web blog : hpv treatment for men

    ReplyDelete
  7. I am truly grateful to the holder of this web page who has
    shared this fantastic paragraph at here.
    Feel free to surf my web blog :: Kauai weddings

    ReplyDelete
  8. Very good information. Lucky me I found your blog by chance
    (stumbleupon). I have bookmarked it for later!
    my web site :: how to join motor club of america

    ReplyDelete
  9. I think the admin of this site is really working hard for his website, since here every
    material is quality based data.
    Here is my webpage ; professional carpet cleaning

    ReplyDelete
  10. Thanks designed for sharing such a fastidious thought, article is pleasant,
    thats why i have read it completely

    my website: declaring bankruptcy in Florida
    my web site :: chapter 13 bankruptcy florida

    ReplyDelete
  11. Thanks a bunch for sharing this with all of us you really know what you're speaking about! Bookmarked. Please also consult with my website =). We can have a link alternate contract among us

    my webpage :: easy diets that work
    Also see my site :: diets that work

    ReplyDelete
  12. I am not able to see this web site properly on my cellphone :(

    My webpage ... having trouble getting pregnant

    ReplyDelete
  13. Hi all, here every one is sharing these kinds of knowledge,
    thus it's pleasant to read this webpage, and I used to pay a visit this weblog everyday.

    Look into my web page - $50 PSN Card

    ReplyDelete
  14. Thanks for another informative website. The
    place else may I get that type of info written in such an ideal method?
    I've a challenge that I'm just now running on, and I have been on the glance out for such info.


    Also visit my page Hack Into Twitter User Accounts To Get Data Back

    ReplyDelete
  15. Howdy! This article couldn't be written much better! Reading through this post reminds me of my previous roommate! He continually kept preaching about this. I most certainly will send this post to him. Pretty sure he's going to have a good read.

    I appreciate you for sharing!

    Also visit my web blog - free premium minecraft account

    ReplyDelete
  16. Thanks for sharing such a pleasant thought, paragraph is pleasant, thats why i have read it entirely

    My website: how to hack a twitter account

    ReplyDelete
  17. Excellent blog here! Also your site loads up fast!
    What host are you using? Can I get your affiliate link to your host?
    I wish my site loaded up as quickly as yours lol

    Feel free to visit my page - stainless steel refrigerator for sale cheap

    ReplyDelete
  18. Very energetic article, I liked that bit. Will there be a part 2?


    Also visit my web site: www.uactu.com

    ReplyDelete
  19. Also, we need to determine the rounds of the quiz according to it.
    *Rounds table format. Her father, Bruce Paltrow, produced
    the critically acclaimed TV series that is considered the precursor
    to many medical shows today, St.

    my homepage pub quiz amsterdam

    ReplyDelete
  20. Hi, i feel that i noticed you visited my site so i got here to
    return the favor?.I'm trying to find issues to enhance my website!I guess its ok to use a few of your ideas!!

    my blog ... wagner power painter max (http://wiki.kspu.karelia.ru/index.php?title=%D0%A3%D1%87%D0%B0%D1%81%D1%82%D0%BD%D0%B8%D0%BA:TrenaCorw)

    ReplyDelete
  21. First of all I want to say great blog! I had a quick question that I'd like to ask if you don't mind.
    I was curious to know how you center yourself and clear
    your thoughts before writing. I have had difficulty clearing my thoughts in getting my ideas out.
    I truly do take pleasure in writing however
    it just seems like the first 10 to 15 minutes are lost simply
    just trying to figure out how to begin. Any recommendations or hints?
    Appreciate it!

    Also visit my page natural foods

    ReplyDelete
  22. Hi, i'm so pleased that i found your blog I will be
    marking this! - real estate forum is an interest of mine and and your ""Elite Heat Pumps, New Brunswick"" article is without doubt
    really good work.
    Keep it up! I'll surely be back again real soon!

    Here is my webpage - realestatedevelopment

    ReplyDelete
  23. That was such a bad experience you had. Thanks for sharing article.

    Heating and Cooling East York

    ReplyDelete
  24. Thanks for sharing an amazing article. It means a lot to me.

    Heating and Air Conditioning Mississauga

    ReplyDelete
  25. Thanks for sharing your furnace DIY with ourselves. That article is love.
    Heating and Cooling Toronto

    ReplyDelete