Malll Jewelry Stores Not So Sparkly

Location: Other, Omaha
Industry: Other
Annoyed By: Broadkey's

I bought a pair of diamond and rose gold earrings from Broadkeys (a U.S. jewelry store in malls) in 2011 and one of the dangling pieces on the earring fell off. I took it into the store and they wouldn't fix it without charging me. Whatever happened to standing behind the products you sell? Don't shop there! Spend your hard-earned money at a reputable jewelry store in your town -- not at a mall jewelry store like this one!