Industry: Technology
Company: Staples
Staples is offering to give you a free pack of printer paper for every empty inkjet cartridge you turn in.
I went to the Oakville store (Dorval and QEW) and they said the offer had expired. After wandering around the store, I found the current flyer outlining the offer.
After waiting in line (again), I showed the flyer to the clerk and he agreed to honour it. When I complained that the packs he handed me were torn and damaged, he said "What do you expect for free?"
Great customer service!
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