Wednesday, August 27, 2008

FUTURE SHOP EMPLOYEES RATHER DANCE THAN SERVE CUSTOMERS

Location: Ontario, Ottawa
Industry: Retail mv

A few weeks ago, I was in the market for a new computer. I headed off to the nearby Future Shop, expecting, as usual, poor customer service, but thought I would check out what they had anyway. Turns out, they actually had a computer I was interested in at a reasonable price. Now, try to get an employee to help! They were all too busy putting cd's into this sound system, blasting the music and dancing around! Can you beleive it!? There were about 6 of them dancing and joking around. I waited around the computer for about 10 minutes, even made eye contact with a couple of them but no one came over to help. Needless to say, I went to Best Buy and bought my computer there- paid a little more for it, but at least I received customer service. The South Keys Future Shop is by far the worst one in Ottawa. It seems like more of a social hangout for the young, unprofessional, stuck up "staff". I have taken my regular business elsewhere for good.

2 comments:

  1. What do you expect it's in South Keys...

    I don't mean to be racist, but the general population in there...

    DUH!

    ReplyDelete
  2. Best Buy and Future Shop owned by the same company, yet they often sell things at different prices. Use their Price Guarantee policy to get the product for 10% less than the lower price.

    ReplyDelete