Monday, September 8, 2008

Air Miles sucks!

Location: Ontario, Toronto
Industry: Other mv
Annoyed By: well air miles!

OK, I did work hard to accumulate enough points to get great rewards: a bed! I did finally order a king size bed last June and received an email from Airmiles confirming that it was to be delivered within 2 weeks. I am still waiting and we are now in September. I have called customer service at least 5 times since - they still don't have my bed, they have no clue what happened. One of the rep told me it has been delivered to someone else. They don't do follow-ups, they don't care at all. I am sorry, in a certain way, those rewards are not free: price of the points is included in what you pay. This bed cost 5000 points and I was careful using Airmiles Stores in the last year in order to get it plus I would never have pruchased a king size bed as matresses and linens are more expensive. Airmiles sucks: bad service - no follow ups and I am spreading the news. PLease choose to buy at a non-participant store:anyway bottom line you pay for the rewards.


  1. What pisses me off is Air Miles thinks everybody has a fucking creditcard when you decide on a trip.I now go to the Airport and Book my Flight with Westjet with cash.

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  23. I HATE airmiles. I used them to book a hotel night, it used up way more points then it was worth, PLUS they made me pay all the hotel tax so it wasn't free at all, then they asked for TONS of personal info in the online form - 5 pages worth - and when I missed one thing they wiped out all the info, including the dates, and I had to start again, not realizing it had changed the dates, so the date was wrong. I had to work this out with the hotel directly. Then I had to cancel - two weeks in advance, and was supposed to pay even more to change the night the points were being used. I couldn't get the points back. I finally gave up and just let the miles be wasted. Friggin' annoying waste of time and energy!!!!!! I hate their service. Years ago I used to use the points for the same hotel but it came as a cash card for the hotel I could use at any time. WAY better, but not good now.

  24. I am done with them after spending all my cash allocated points. I spend over 200 dollars on gas every month at Shell, 10 months... 93 points. Still not able to buy even windshield washer.