Location: Quebec, Montreal
Industry: Technology
Annoyed By: Acanac.ca
I had just joined Acanac.ca, an Internet Service Provider, and was suffering through several technical difficulties. It took a few weeks for my Internet to work, so I e-mailed to complain that my billing date should only start when my service is truly activated.
I got very quick e-mail confirmation that my request would be granted AND that I would be receiving a free iPod shuffle in the mail for my trouble.
I gave them an earful and I got an earful in return! :)
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