Location: Alberta, Los Gatos
Industry: Technology
Annoyed By: Pamela Lapine
We are a major retail corp. and HipLink provided us a messangin software to integrate with a back end system called code alert provided by RF Technologies that was a nightmare in itself from what their "President" bat and switched us and tried to blame it on the representative after he left, typical corporate move.
They also claim/ed they have 24 hour support,which we paid extra for but when I called in no one was there and turns out their man support engineer left,along with the representative that managed our account and a few other people within a month. In the end, our problems have not been resolved and we are lookimng for another solution that can handle a more Enterprise Level Service.
Signed: Be Aware of HipLink Software
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