Thursday, August 18, 2011

GREATER GARDENS , CALGARY ,AB - - - AFTER THE HONEYMOON

Location: Alberta, Calgary
Industry: Other
Annoyed By: Greater Gardens, Calgary, AB.

If its not too late for you - cut your loses & run. These people lie like crazy. They promise you all kinds of things BUT after they get your money they treat you like crap. They don't return your calls. They say someone will show up to fix the problems but it never happens. They have a million excuses as to why they haven't been able to get back to you for over a YEAR or TWO. Be very aware that the 2 people that own Greater Gardens only took it over less than 10 yrs ago but they still use the award winning crap since 1985 on their website from the previous owner. The workmanship is at most poor. They know nothing about concrete or the process But they will tell you differant. You'll know how good they are - unfortunatly its after it's too late. Their landscape skills are very poor. They promise to replace all the dead plants later But more than ayear goes by & they still have excuses why they can't get to you. The plants die because they don't know how to plant them properly. They say they will put on 3 inches of mulch - so you pay for that. The first heavy rain the mulch is at the bottom of the hill - firstly because the edging that cost you a fortune was installed too low to hold anything - & secondly because there wasn't even a 1/4 inch of mulch put on. The mulch they put on wasn't the nice fine stuff they promised & I paid for. The crap they put on my yard is like kindling pieces.So much was promised to us in the begining & we just kept paying & paying & paying .

Now we want the repairs done they promised. The irragation was never hooked up right nor worked properly- still waiting 2 yrs. Dead plants & shrubs to be replaced -still waiting 2yrs. Concrete installed
is cracking & chipping - uneven steps - still waiting.

They promise you care guides for all the plants & shrubs you paid for, that they improperly installed- but you'll never see them. Its all "FLUFF & BS" just to get your money. Then they treat you like crap - they ignore your calls or they say I'll get back to you & never do or someone will be out this week & no one ever shows. The only people that do show up are tradesmen from other companies that are there to fix their mess or do their repairs because of the shawdy workmanship of Greater Gardens in the first place. Their attitude now is rude - they don't have time for you anymore - you're not important anymore - you're bothering them - you're annoying - we promised you the world & took your money- we gave you poor service & did a crapy job - what more can we do to make you go away. BE AWARE that this company is now claiming to do Kitchen Renos.! ! !

With no experience in the Industry - I would never recommend this Company for inside or out side of the house. Always do the research - we didn't and we have paid dearly for it. Don't employ Greater Gardens in Calgary AB. -totally frustrated by such rude and unprofessional service -

24 comments:

  1. We have had three concurrent projects completed by greater gardens in the last 11 years all on different properties and have never experienced anything of this sort. They are the first to admit if something is wrong and repair it in due time.

    ReplyDelete
    Replies
    1. Greater gardens is a half fast company and have no landscaping skills what so ever!

      Delete
    2. I agree. Greater Gardens should have their business license revoked.

      Delete
  2. By Kiwi812
    October 20, 2010
    My Garden looks great
    5 out of 5
    They were easy to work with and they did a great job. Recommend them to anyone.

    ReplyDelete
    Replies
    1. 5 out of 5 hey? I think it should be 0 out of 5 !

      Delete
  3. My garden was designed and built by Greater Gardens a few years ago. We host garden parties weekly now, since all our fiends love to spend time in the oasis that they have created. They have always completed the follow up work when promised, and the owner continues to check in with us to make sure we are still enjoying it. I have, and will continue to highly recommend their services.

    ReplyDelete
  4. Just be careful. Be aware that this company has no industry affiliations. (Better Business Bureau. CNLA Canadian Landscape Ass.) Associations like these exist for a number of reasons. Construction standards, environmental protection, insurance. Ask for current references from clients with in the past year. Ask if the employees are properly trained,Red seal or apprentices. If you are paying for a deck, make sure the guy building it is a licensed carpenter.(there is no law saying they have to be.) A good company will have qualified people and will happily provide proof.

    I tell you this because I work in the construction industry and have crossed paths with Greater Gardens. They have developed a bit of a reputation for going way over time, and in construction time is money. I've also heard that the employee turn overate is pretty bad. I worked landscaping back in day and know that it's hard work. but I stuck with that company for four seasons.(summers)From someone in the industry. All I say to potential clients is don't rush. Get at least three serious quotes from different companies and get recent references. I would beware of this company.

    ReplyDelete
  5. Greater is has always been a member of the Better Bureau in good/excellent Standing.Greater Gardens Inc. employs Red sealed trades people as well as indentured apprentices, master gardeners,and fully qualified professionals.I,m quite sure that Greater Gardens as many other construction companies in Calgary over the past couple of seasons with very poor weather would seemingly be longer to complete a project.

    ReplyDelete
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