Saturday, October 6, 2007

Sh*tpatico *rains* on my internet parade

Location: Ontario, Toronto
Industry: Telecom md
Company: Bell Canada

For years, every time it rains, you get kicked offline and have to reboot the dsl highspeed 'modem'. This is Bell problem with moisture getting in their phone lines or lightning jolting their system. Who care what it is, I have never heard of highspeed cable going down ALL THE TIME, IN EVERY STORM.
We have told the tech people this many times but it still happens. We are not the only victims of this either, I have seen others in forums complain of the same thing. Weather is unpredictable so if you hear of a storm on its way, DON'T START ANY HUGE DOWNLOADS IF YOU HAVE SH*TPATICO!


  1. It doesn't take a rocket scientist to know when to switch over to another ISP. Try Shaw cable, problem solved.

  2. Umm, I only have Rogers in my area and I don't like the idea of a static IP or dealing with Rogers period. They soak me enough for cable TV as it is. When Sympatico is working properly, it is OK, Rogers can be choppy most of the time. Have you ever dealt with Rogers? They lie to get your biz then act stupid when you need help. >:-/

  3. "They lie to get your biz then act stupid when you need help."

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  4. I have Bell for my phone, but they only offered Sympatico "Lite" for my area (what is this, 1997?), no high speed DSL. So, we chose to order it thru YAK. They have long distance plans, home phone plans, and also offer high speed internet, at reasonable prices, no contracts, no BS. They have kind of crappy customer service, but since I dont have many problems, I don't really ever have to deal with them.
    ANYWAY! When it has rained lately, we have lost our connection every single time. Could this be because I have Bell telephone, and my DSL goes into my phone line?

    We have solved the problem, tho. We called Yak, and they offered us a new Router. This one is wireless! It doesn't go into the phone line, so it no longer has to deal with Bell wires getting in the way, and we NEVER lose our connection in the rain anymore....not to mention that it now seems to be running at about 10 times faster than before. Try YAK Canada! Not bad prices, great high speed internet, so-so customer service.

    PS Rogers SUX! They are the evil-ist of all evil! They will NEVER, ever, ever have my business again, for as long as I live!

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