Industry: Telecom
Annoyed By: Csr
I sat on hold for 1 hour and 20 minutes to pay my bill. I have asked several times that a second phone be taken off my account. when the girl answered she immediately started telling me I had to pay over 100 dollars with out even asking what I needed. I said no and I have asked you people to take the second phone off my account to which she said maam if you don't calm down I will have to disconnect this cal. I did not curse etc. Althoguh I was aggravated but who would n't be after sitting on hold for 1 hour and 20 minutes.
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