Thursday, August 26, 2010

The Works

Location: Ontario, Ottawa
Industry: Restaurant
Annoyed By: Servers

One day, my spouse and I went with a friend to a local burger joint. We had been before and while the service wasn't stellar by any means, but it was very very busy, they were competent and we enjoyed ourselves. This time was a COMPLETELY different story...
\Upon arriving, we were promptly seated. It wasn't terribly busy but was still somewhat loud, not really a big deal. Our server showed up and we ordered drinks. It took longer than we thought it should, but they showed up eventually. She then took our order. We started with some apps and then, of course, burgers. When our apps FINALLY arrived, they were wrong. We thought she had just misheard and since they were almost the same and we were starving, we ate them anyway. Our burgers weren't any faster, but at least the orders were correct.
When it came time to leave, she showed up with our bills and had charged us for the original app we had ordered, which was more expensive than the one we had actually gotten, and mixed up our bills. We advised of the issue and she went to fix the problem. When she came back the second time, she couldn't remember where we were seated EVEN THOUGH THERE WERE ONLY 2 OTHER PEOPLE IN THAT SECTION OF THE RESTAURANT. I burst out laughing, but at the same time was incredibly frustrated. Needless to say, it was our last time visiting that particular restaurant.

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