Thursday, September 23, 2010

Take months to fix my car ......

Location: Ontario, Toronto
Industry: Automotive
Annoyed By: Car Dealership

I will keep my story short.

Took my leased car to dealership for repairment after an accident, total bill is about $10K. However I have to wait for 2 months since they do not have the headlight part, they ended up ordering it from Germany and ship it here.

Phone and wrote letter to headquarter to quantify my loss, and finally got 2 months of lease payment reimbused + 1 month of car rental + a free service package.

Sometime it is worth the time to voice out your complaints.

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