Thursday, August 28, 2008


Location: Quebec, Laval
Industry: Retail

Had a service contract for our oil furnace. Was quoted ``around $100.``for a part,, and had forgotten about it , when all a sudden , after 2 years, they came to ``service the furnace``, installed the part (which we no longer wanted) and charged $600. (We refused to pay, and we get monthly statements since , despite numerous attempts to negociate.)

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