Wednesday, September 10, 2008

Rude & Agressive Employee - Shoppers on Alta Vista, Ottawa

Location: Ontario, Ottawa
Industry: Retail
Annoyed By: Shoppers Drugmart

I went to the Shoppers (store # 639) on Alta Vista in Ottawa yesterday to pick something up. I went to the cash, paid with cash and when I got my change, I noticed she had given me a foreign one dollar coin. I turned around and went back to the cash. The cashier, Samantha, had just left the cash "cubicle". I asked her to switch the foreign coin for Canadian loonie as some business will not accept the foreign coin. She says, in an angry, annoyed tone, "oh my god", enters the cubicle and SLAMS the door behind her. She then turns and says "well, you're going to have to wait for another customer to come so I can open the till" in a very rude tone again. I said "no problem". I didn't mind waiting. When she was finally able to open the till, she snatched the foreign coin from me, throws it in the till, then slams a loonie down on the counter in such an agressive fashion I was shocked! Her manners were atrocious! I haven't seen "customer service" like that in quite some time. I have filed a formal complaint with Shoppers. I don't understand what the big problem was, it wasn't like I was asking her to stop time - all she had to do was switch the coin!

I am sure I am not the first person to complain about this trashy cashier.


  1. I've been there too - The customer service is just awful!

  2. Rudest employee in Ottawa EVER is still the girl behind the counter at Ticketmaster on Kent St. I have yet to go there and not have someone in line get told off by the self-righteous gum gnawing vulgar, vicious imbecile.