Thursday, September 18, 2008

Where's the service at FutureShop?

Location: Alberta, Edmonton
Industry: Retail
Annoyed By: Literally nobody


I must have been looking over the various desktop computers for no less than half an hour, and not once did a sales rep. ask if I needed any help. I would have understood if the place had been busy, but FutureShop had just opened and it was near void of customers throughout the place.

I finally found a model I wanted, picked up the somewhat heavy box myself, heard the cashier mumble about an extended warranty which I declined, and hauled the box to my car.

Thank-you southside FutureShop.

2 comments:

  1. Typical Future Shop experience!

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  2. I share your experience as well. I have been to different locations and the atmosphere is exactly the same. The employees could careless if you walk out without a purchase because the majority of them are without comission. This is the reason why they failed and had been bought out by Best Buy.

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