Me no speaka Engrish!! Manager no here!

Location: Other, Pompano
Industry: Other
Annoyed By: Every employee

Paid BR Courier to ship a box of Xmas presents from Florida to Brazil. Box arrived damaged, broken into, 1,000 dollars worth of gifts missing, resealed, told it was our fault that we didn't pay for the insurance. There was no insurance offered, mentioned, there wasn't even a place to add insurance on the shipping invoice. The box was delivered by a different company than the one we hired to deliver it. The sealing tape was in the name of the company who resealed the box. Analogy * If I gave a package to a UPS driver, would it seem right if FedEx delivered it to my destination*.....Called the 1-866 number, Maria, a very rude individual wouldn't give her last name, she said she didn't have a last name, we were referred to a different number to handle the issue, we were given an email address, we sent multiple messages, have not received one answer in one weeks time. The company is BR Courier/Brasil Box Courier their website is www.brasilcourier.com. Everyone there does not care to help, doesn't speak English, or the manager isn't in. I am going all the way with this crew of thieves. **Note** They have an F rating on the Better Business Bureau, 7 complaints they did not respond to.

BR Courier - Pompano
569 E. Sample Road
Pompano Beach, FL 33064
Phone: (954) 785 4982
Fax: (954) 979 0797

BR Courier - Boston
161 Kuniholm Dr. Building # 5
Holliston, MA 01746
Phone: (508) 429 1810
Fax: (508) 306 5530

BR Courier - New Jersey
501 Washington Ave.
Carlstadt, NJ 07072
Phone: (201) 933 0041
Fax: (201) 933 2891

Brasil Courier
Brasil Box Courier
6405 NW 36th St., Ste.228
Miami, FL 33166

Brasil Courier / Brasil Box Courier

Stay away from this company!!!!!